Troubleshooting
Troubleshooting
Use the table below to localise and correct problems or errors:
Note:
If the machine is not working properly, switch off immediately!
Before starting troubleshooting, wait for one minute, as the electronics could have
Additional help
If the dehumidifier will not restart, contact your Dantherm dealer. This also applies if the
machine runs without condensing any water. There may be a fault on the cooling circuit
which will require a service technician
14
Problem
Dehumidifier will not
start
Display not switched on
Dehumidifier will not
start
Green light not on
HYG STOP shown on
display
Red light on
Dehumidifier running
Green light on
SERVICE flashing on
display
Dehumidifier running
When RH% activates,
the display shows SEN-
SOR FAIL
kWh and hours without
power not displayed
cut off the machine for safety reasons
Possible cause
Plug not in mains socket
The hygrostat has meas-
ured air humidity lower
than the set point, and
switched off to save power
Error stopping the machine See user guide table on
Service interval set has ex-
pired
RH% sensor defective
Memory battery flat.
Solution
Check dehumidifier is con-
nected to the mains. Check
the mains socket if neces-
sary by connecting another
electrical appliance
Reduce hygrostat set point,
or switch to manual opera-
tion. See the section on In-
ternal hygrostat operation
page 7
page 9on error messages
Service the product as
specified in the section on
service counter expiry
Replace RH% sensor
Replace battery. See page 9