TROUBLESHOOTING
TEMPERATURE AND MOISTURE
PROBLEM
Refrigerator or freezer is
too warm.
Refrigerator or freezer is
too cold.
Moisture on exterior/
interior of refrigerator
Frost or ice crystals on
frozen food
Food freezing in
refrigerator
FOR MORE HELP, VISIT HAIERAMERICA.COM OR CALL THE CONSUMER HELP LINE AT 1-877-337-3639.
20
POSSIBLE CAUSE(S)
Temperature control is not set low
enough.
Door opened frequently or left ajar.
Warm food added recently.
The space between the back of the
refrigerator and the wall is too close.
Items against rear interior wall are
Temperature control is set too low.
High humidity
Door opened frequently or left ajar.
Open container of liquid in refrigerator
Freezer door left open or opened
frequently, or the refrigerator is not
level.
Items blocking freezer air vents are
Items placed too close to the air vents.
Temperature control set too cold.
READ AND SAVE THESE INSTRUCTIONS
SOLUTION
Adjust the compartment to a colder
setting;allow 12 hours for the temperature to
adjust.
Limit door openings to maintain the internal
temperature. / Check
that an item is not preventing door from closing.
Allow time for food and refrigerator to cool.
Allow 2" (5 cm) space between the back of the
refrigerator and the wall.
Store items only inside the trim of the glass
shelves; don't place items against sides of the
compartments or directly in front of any vents.
Adjust temperature in the compartment to the
next warmer setting; allow 24 hours to adjust.
This is normal during times of high humidity. Dry
surface and adjust temperature to slightly colder
setting.
Keep door closed. Check that a package is
not preventing door from closing. Level the
refrigerator. See "Leveling."
Cover or seal container.
Limit door openings to maintain the internal
temperature. / Check that an item is not
preventing door from closing. Level the
refrigerator. See "Leveling."
Move items away from rear wall.
Move items away from back and top of the
refrigerator.
Adjust the temperature to a less cold setting.
49-1000557 Rev. 0