Features
Service
Your Tripp Lite product is covered by the warranty described in this manual. A variety of Extended
Warranty and On-Site Service Programs are also available from Tripp Lite. For more information
on service, visit www.tripplite.com/support. Before returning your product for service, follow these
steps:
1. Review the installation and operation procedures in this manual to ensure that the service
problem does not originate from a misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit
www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the Product
Returns link. From here you can request a Returned Material Authorization (RMA) number,
which is required for service. This simple on-line form will ask for your unit's model and
serial numbers, along with other general purchaser information. The RMA number, along
with shipping instructions will be emailed to you. Any damages (direct, indirect, special
or consequential) to the product incurred during shipment to Tripp Lite or an authorized
Tripp Lite service center is not covered under warranty. Products shipped to Tripp Lite or an
authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA
number on the outside of the package. If the product is within its warranty period, enclose
a copy of your sales receipt. Return the product for service using an insured carrier to the
address given to you when you request the RMA.
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C14 Plug Sleeve: (Optional) Use the included C14 plastic sleeves to
secure plugs to receptacles. Attach the sleeve to the plug making sure
that the pull tabs remain outside the plug and that the fit is secure. To
unplug equipment properly, use the pull tabs to remove the plug and
sleeve from the receptacle.
C20 Plug Sleeve: (Optional) Use the included C20 plastic sleeves to
secure plugs to receptacles. Attach the sleeve to the plug making sure
that the pull tabs remain outside the plug and that the fit is secure. To
unplug equipment properly, use the pull tabs to remove the plug and
sleeve from the receptacle.
Ground Screw: Use this to connect any equipment that requires a
chassis ground.
RJ-45 Configuration Port: For factory use only.
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