Review this table to find do-it-yourself solutions for minor performance problems. Any other
service needed should be performed by a Kenmore or other qualified service agent.
WARNING
Always turn off and unplug vacuum cleaner before performing maintenance to the
vacuum cleaner. Failure to do so could result in electrical shock or personal injury.
PROBLEM
Vacuum cleaner won't
start.
Poor job of dirt
pick-up.
Vacuum cleaner starts
but shuts off.
PowerMate
®
will not
run when attached.
TROUBLESHOOTING
POSSIBLE CAUSE
1. Unplugged at wall outlet.
2. Tripped circuit breaker/blown
fuse at household service panel.
3. Loose hose electrical
connections.
1.
Full or clogged dust bag.
Clogged airflow passages.
2.
3.
Dirty filters.
4.
Wrong pile height setting.
5.
Wrong suction control position
selected.
6.
Hole in hose.
7.
Worn PowerMate
8.
Worn or broken belt.
Dirty agitator or end caps.
9.
10.
Canister hood open.
11.
Tripped overload protector in
PowerMate
. See OVERLOAD
®
PROTECTOR (page 14).
1. Hose or hood electrical
o c
n n
c e
o i t
. s n
2. Tripped overload protector in
PowerMate
®
. See OVERLOAD
PROTECTOR (page 14).
3.
Tripped thermal protector
n i
c
n a
t s i
. r e
1.
PowerMate
connections
®
unplugged.
2. Worn or broken belt.
3. Dirty agitator or end caps.
4. Tripped overload protector in
PowerMate
. See OVERLOAD
®
PROTECTOR (page 14).
5. Handle switch set to FLOOR
position.
1. Plug in firmly, press ON/OFF switch.
2. Reset circuit breaker or replace
3. Reconnect hose ends.
1. Change bag.
2. Clear airflow passages.
3. Clean/change filters.
4. Adjust setting.
5. Adjust suction control.
6. Replace hose.
7. Change agitator.
8&9. See BELT CHANGING AND
agitator.
®
10. Close and latch hood.
11. Remove any items that may be
1. Check connections, reconnect hose
2. Remove any items that may be
3. See THERMAL PROTECTOR (page
1. Plug in firmly.
2&3.
4.
5.
- 22 -
POSSIBLE SOLUTION
fuse.
AGITATOR CLEANING (page 19).
caught or jammed, then reset. If
vacuum cleaner starts and stops
again, clean agitator and end caps,
then reset.
n e
. s d
caught or jammed, then reset. If
vacuum cleaner starts and stops
again, clean agitator and end caps,
then reset.
1
. ) 4
See BELT CHANGING AND
AGITATOR CLEANING (page 19).
Remove any items that may be
caught or jammed, then reset. If
vacuum cleaner starts and stops
again, clean agitator and end caps,
then reset.
Slide handle switch to CARPET
position to activate PowerMate
®
.