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24
Problem
Possible cause
There is too much
food in the jar.
There is too much or
too little water in the
water tank.
The steaming time is
too short.
The jar is not placed
on the main unit
correctly.
There is too much
limescale buildup in
the water tank.
The jar lid leaks.
There is too much
food in the jar.
The jar lid is not
locked onto the jar
correctly.
The sealing ring
around the jar lid
is not assembled
correctly or is not
assembled.
The blending
There is too much
function does not
food in the jar.
work.
The jar is not placed
on the main unit
correctly.
The jar lid is not
locked onto the jar
correctly.
You are using the
appliance to blend
sticky food such as
cheese.
Solution
Decrease the amount of food in the jar.
Add the correct amount of water
according to the steaming time. Check
the recipe booklet and/or the table in
the chapter "Ingredients and steaming
time" to make sure that you add the
correct amount of water according to the
steaming time for the ingredients you
want to steam or the recipe you want to
prepare.
Select a longer steaming time
(30 minutes tops).
Place the jar on the main unit correctly
with the jar lid on the bottom.
Descale the water tank. Refer to the
section "Descaling" in the chapter
"Cleaning and descaling".
Switch off the appliance and process a
smaller quantity.
Place the jar lid on the jar and turn it
clockwise to close it securely.
Make sure the sealing ring is correctly
assembled around the jar lid with the flat
side facing out.
Switch off the appliance and process a
smaller quantity. Raw food put in the jar
should not exceed top of the blade unit.
Place the jar on the main unit with the
lid on the top, align the
with the
icon on the main unit, and
turn the jar clockwise to securely lock it
in place on the main unit.
Place the jar lid on the jar and turn it
clockwise to close it securely.
Check the recipe booklet and use
appropriate ingredients to blend.
icon on the jar
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