46 SMART FUNCTIONS
Smart Diagnosis
This feature is only available on models with the
or
logo.
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE's negligence,
the service may not operate due to external factors
such as, but not limited to, Wi-Fi unavailability,
Wi-Fi disconnection, local app store policy, or app
unavailability.
• The feature may be subject to change without prior
notice and may have a different form depending on
where you are located.
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit troubleshooting
data to a smartphone using the LG ThinQ
application.
• Launch the LG ThinQ application and select the
Smart Diagnosis™ feature in the menu. Follow the
instructions provided in the LG ThinQ application.
Using Audible Diagnosis to Diagnose
Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis™ feature in the menu. Follow the
instructions for audible diagnosis provided in the LG
ThinQ application.
1
Press the Power button to turn on the appliance.
• Do not press any other buttons.
Hold the mouthpiece of your phone in front of
2
the
or
logo.
3
Press and hold the Temp. button for 3 seconds
or longer while continuing to hold your phone
near the logo.
Keep the phone in place untill the tone
4
transmission has finished. The display will count
down the time. Once the count down is over and
the tones have stopped, the diagnosis will be
displayed in the application.
NOTE
• For best results, do not move the phone while the
tones are being transmitted.