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3Trouble shooting
S ometimes certain faults detected can be easily
T r o u b l e s h o o t i n g
resolved. Before calling the Technical Assistance
Service, bear in mind the following advice:
Fault
The general electrical system
is malfunctioning.
The automatic switching on
function does not work.
The burner flame is not uni-
form.
The gas flow is not normal or
there is no gas.
The kitchen smells of gas.
The burner immediately
switches off after releasing the
control knob.
Possible cause
Defective fuse.
The automatic safety switch or circuit breaker has
tripped.
There may be food or cleaning products stuck between
the ignition sparkers and the burners.
The burners are wet.
The burner caps are not correctly positioned.
The appliance is not earthed, is poorly connected or the
earthing is faulty.
The burner components are not correctly positioned.
The grooves on the burner are dirty.
The gas supply is blocked by gas taps.
If the gas is supplied from a gas cylinder, check that it is
not empty.
A gas tap has been left on.
Incorrect coupling of gas cylinder.
Possible gas leak.
The control knob was not held down for long enough.
The grooves on the burner are dirty.
Trouble shooting
Solution
Check the fuse in the main fuse box and change it if it is
damaged.
Check the main control panel to see if the automatic safety
switch or circuit breaker has tripped.
The space between the ignition sparker and the burner
must be clean.
Dry the burner caps carefully.
Check that the burner caps are correctly positioned.
Contact the installation technician.
Correctly place the parts on the appropriate burner.
Clean the grooves on the burner.
Open all gas taps.
Change the gas cylinder.
Turn off the taps.
Check that the coupling is sound.
Shut off the gas supply, ventilate the premises and imme-
diately notify an authorised installation technician to check
and certify the installation. Do not use the appliance until
ensuring that there is no gas leak in the installation or
appliance itself.
Once the burner is on, hold the control knob down a few
seconds longer.
Clean the grooves on the burner.
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