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Advanced troubleshooting for service
Service: Manually Advance Recharge Check
NOTE: The control display must show a steady
time (not flashing).
1. Press the RECHARGE button and hold
in for three seconds. RECHARGE NOW
begins to flash as the water softening system
enters the fill cycle of recharge. Remove
the brinewell cover and, using a flashlight,
observe fill water entering the brine tank. If
water does not enter the tank, look for an
obstructed nozzle, venturi, fill flow plug or
brine tubing. See Care and Cleaning of the
Water Softener System section.
2. After observing fill, press the RECHARGE
button to move the water softening system
into brining. A slow flow of water to the drain
will begin. Verify brine draw from the brine
tank by shining a flashlight into the brinewell
and observing a noticeable drop in the liquid
level over an extended period of time (15 to
20 minutes).
NOTE: Be sure a salt bridge is not preventing
water from contacting salt. See Care and
cleaning of the water softening system section.
If the water softening system does not draw
brine, check:
nozzle and/or venturi dirty or defective.
defective nozzle and venturi seal.
nozzle and venturi not seated properly
on gasket.
other inner valve defect (rotor seal, rotor
and disc, wave washer, etc.).
restricted drain (check drain fitting and
hose).
NOTE: If water system pressure is low, an
elevated drain hose may cause back pressure,
stopping brine draw.
3. Again, press the RECHARGE button to
move the water softening system into
backwash. Look for a fast flow of water
from the drain hose. A slow flow indicates a
plugged top distributor, backwash flow plug
or drain hose.
4. Press the RECHARGE button to move the
water softening system into fast rinse. Again
look for a fast drain flow. Allow the water
softening system to rinse for a few minutes
to flush out any brine that may remain in the
resin tank from the brining cycle test.
5. To return the water softening system to
service, press the RECHARGE button.
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