Operation
Problem
Hoses are not connected correctly.
House drain pipes are clogged.
Drain hose has come out of drain
connector or is not inserted far
enough.
Water leaking
A large item such as a pillow or
blanket is above the top of the tub.
Oversudsing of detergent.
Water leaks every
Hoses are not installed correctly.
load.
Too much detergent or incorrect
Excessive sudsing
detergent.
Power cord is not properly plugged
in.
Washer will not turn
House fuse is blown, circuit breaker
on.
has tripped, or power outage has
occurred.
Possible Cause
TROUBLESHOOTING
Solutions
• Check hoses and connectors for leaks, cracks
and splits.
• Check and tighten hose connections.
• The washer pumps out water very rapidly. Check
for water backing up out of the drain pipe during
drain. If water is seen coming out of the drain,
check for proper drain hose installation and check
for restrictions in the drain. Contact a plumber to
repair drain pipe.
• Tie drain hose to inlet hose or standpipe to
prevent it from coming out during drain. For
smaller drain pipes, insert the drain hose into the
pipe as far as the drain hose flange. For larger
drain pipes, insert the drain hose into the pipe 1-2
inches past the flange.
• Use the Bedding cycle for large or bulky items.
Use extra care and never wash more that half a
load of items that float, such as pillows.
• Stop the washer and check the load. Make sure
the load does not crest above the top edge of the
tub.
• Oversudsing may create leaks, and may be
caused by the type and amount of detergent
used. High-Efficiency detergent is the only
detergent recommended. The normal amount
of detergent to use is 1/4 to 1/2 of the maximum
amount recommended by the detergent
manufacturer. Always reduce the amount of
detergent if the load is small or lightly soiled, or
if the water is very soft. Never use more than
the maximum amount recommended by the
detergent manufacturer.
• Check all fill and drain hose connections to
ensure that they are tight and secure.
• HE detergents are formulated specifically for
High-Efficiency washers and contain suds-
reducing agents. Only use detergent with the
High-Efficiency (HE) logo.
• For detergent quantities refer to the Detergent
Use section. If sudsing or detergent residue
continue to be an issue, add an extra rinse.
• Make sure that the plug is plugged securely into a
grounded, 3-prong, 120-VAC, 60 Hz outlet.
• Reset circuit breaker or replace fuse. Do not
increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified
electrician.
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