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05. APPENDIX
Limited Warranty
Hearings and Location.
you may choose to have the arbitration conducted solely on the
basis of (1) documents submitted to the arbitrator, (2) through a
telephonic hearing, or (3) by an in-person hearing as established
by the AAA Rules. If your claim exceeds $25,000, the right to a
hearing will be determined by the AAA Rules. Any in-person
arbitration hearings will be held at a location within the federal
judicial district in which you reside unless we both agree to
another location or we agree to a telephonic arbitration.
Opt Out.
You may opt out of this dispute resolution procedure.
If you opt out, neither you nor Coway can require the other to
participate in an arbitration proceeding. To opt out, you must send
notice to Coway no later than 30 calendar days from the date of
the first consumer purchaser's purchase of the product by either:
(i) sending an e-mail to info@cowaymega.com with the subject
line: "Arbitration Opt Out" or (ii) calling 1-800-285-0982. You must
include in the opt out e-mail or provide by telephone: (a) your name
and address; (b) the date on which the product was purchased;
(c) the product model name or model number; and (d) the serial
number (the serial number can be found on the product.
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If your claim is for $25,000 or less,
You may only opt out of the dispute resolution procedure in the
manner described above (that is, by e-mail or telephone); no
other form of notice will be effective to opt out of this dispute
resolution procedure. Opting out of this dispute resolution
procedure will not affect the coverage of the Limited Warranty
in any way, and you will continue to enjoy the full benefits of
the Limited Warranty. If you keep this product and do not opt
out, then you accept all terms and conditions of the arbitration
provision described above.
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