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Troubleshooting
Problem
Water is dripping from
the brewing unit.
On the surface below
the cup stand there is
water.
The orange Service
T DISC is damaged or
lost.
The beverage quantity
does not meet your
requirements.
The cartridge
replacement indicator no
longer works.
More customer service and troubleshooting information can be found at
www.tassimo.com
en
6
Cause
The T DISC is damaged
or leaky.
The T DISC has not been
pierced correctly.
The piercing unit has not
been inserted correctly.
This is condensation.
The T DISC bar
code provides the
recommended volume
for every beverage
selected. This volume
can also be adapted to
personal requirements.
Build-up of limescale
in the appliance could
cause reduced quantity.
Not enough water in the
water tank.
Solution
Do not use T DISCs that are damaged.
Only use each T DISC once.
Wait until the brewing stage has come to
an end and the appliance has cooled down.
Remove the T DISC and clean the brewing unit.
Please refer here to the section à Cleaning.
Press the piercing unit into its holder using
both thumbs (until an audible click is heard).
Condensation may appear and is not caused
by any fault with the appliance. Wipe the water
away with a cloth.
The orange Service Service T DISC can be
purchased from TASSIMO Customer Service
Department at 1-877-TDISCS1 (only in the
USA) or on www.tassimo.com.
Reduced quantity:
During the brewing process, press the
Start / Stop button to interrupt this stage.
Increased quantity:
Press and hold the Start / Stop button until the
required beverage quantity has been reached.
Descale the appliance. Please refer here to the
section á Descaling.
Fill up the tank after beverage preparation and
press the Start / Stop button. The brewing of
your beverage will then be completed.
Press and hold the "Start" button of the
indicator for at least 5 seconds. If the cartridge
replacement indicator still does not work,
please contact the TASSIMO careline.