EN
EN
Problem
Problem
The machine emits no sound .
The machine emits no sound .
Coffee flows out slowly drop by
Coffee flows out slowly drop by
drop.
drop.
The milk-based beverage warning
The milk-based beverage warning
lights are OFF and the buttons
lights are OFF and the buttons
won't work.
won't work.
24
24
TROUBLESHOOTING
TROUBLESHOOTING
Possible causes
Possible causes
» Acoustic signal OFF.
» Acoustic signal OFF.
» Capsule not compatible.
» Capsule not compatible.
» An inadequate pod has been
» An inadequate pod has been
used.
used.
» Supplying device clogged.
» Supplying device clogged.
» Hydraulic circuit clogged with
» Hydraulic circuit clogged with
limescale.
limescale.
» Milk jug missing or inserted
» Milk jug missing or inserted
wrongly.
wrongly.
» Milk cover positioned with the
» Milk cover positioned with the
nozzles facing the handle.
nozzles facing the handle.
Solution
Solution
» Set the machine to the stand-by
» Set the machine to the stand-by
mode, then simultaneously
mode, then simultaneously
keep the "ESPRESSO
keep the "ESPRESSO
"MACCHIATO
"MACCHIATO
"coffee
"coffee
buttons depressed over at least
buttons depressed over at least
2 seconds.
2 seconds.
IF THE PROBLEM CANNOT
IF THE PROBLEM CANNOT
BE SOLVED, CONTACT
BE SOLVED, CONTACT
THE LAVAZZA CUSTOMER
THE LAVAZZA CUSTOMER
SERVICE.
SERVICE.
» Try again by using another
» Try again by using another
capsule from a different
capsule from a different
package.
package.
» Remove the used capsule and
» Remove the used capsule and
use a new one.
use a new one.
» Clean the coffee dispensing
» Clean the coffee dispensing
spout (see MAINTENANCE
spout (see MAINTENANCE
AND CLEANING).
AND CLEANING).
» Perform the descaling
» Perform the descaling
procedure by means of the
procedure by means of the
Lavazza descaling product.
Lavazza descaling product.
IF THE PROBLEM CANNOT
IF THE PROBLEM CANNOT
BE SOLVED, CONTACT
BE SOLVED, CONTACT
THE LAVAZZA CUSTOMER
THE LAVAZZA CUSTOMER
SERVICE.
SERVICE.
» Insert the milk jug.
» Insert the milk jug.
The milk preparation warning
The milk preparation warning
lights will be turned on if the jug
lights will be turned on if the jug
is inserted correctly.
is inserted correctly.
» Turn the milk cover so that the
» Turn the milk cover so that the
nozzle will face the direction
nozzle will face the direction
opposite the handle.
opposite the handle.
The milk preparation warning
The milk preparation warning
lights will be turned on if the jug
lights will be turned on if the jug
is inserted correctly.
is inserted correctly.
IF THE PROBLEM CANNOT
IF THE PROBLEM CANNOT
BE SOLVED, CONTACT
BE SOLVED, CONTACT
THE LAVAZZA CUSTOMER
THE LAVAZZA CUSTOMER
SERVICE.
SERVICE.
" and
" and