56 WARRANTY
• The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in
accordance with published installation instructions, including LG's owner's and installation manuals.
• Damage resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes
use of parts not approved or specified by LG.
Not Covered by Warranty
Problem
• Cooktop crack
• Cooktop enamel
chipping off
• Oven or racks are
stained after using
aluminum foil
• Unit has no power
Cause
Cooktop crack caused by impact of object
Mechanical breakage
out of warranty
Improper usage
Aluminum foil has melted in the oven
1. House power turned off (power supply)
2. Tripped breaker
3. The power cord is not installed properly.
3-WIRE HOOK UP
White
Black
Red
GROUND
STRAP
<NEMA 10-50>
primary crack
secondary crack
in warranty
4-WIRE HOOK UP
White
Black
Red
REMOVE
GROUND
STRAP
<NEMA 14-50>
Prevention
• DO NOT store heavy items
above the cooktop surface as
they could fall and damage
it.
• DO NOT scratch the
cooktop or the cooktop could
crack.
• Clean the cooktop before
and after using.
• Do not hit the enamel
cooktop.
• Never cover the oven bottom
or cover an entire rack with
materials such as aluminum
foil.
• If the foil has already melted
onto the oven, it will not
affect the performance of the
oven.
• Check power at main board
before calling for service.
• Match power cord type and
outlet type
• Properly install the power
cord