Publicidad
Idiomas disponibles
Idiomas disponibles
11.
GUARANTEE
Before contacting your dealer, please have the following to hand:
- your purchase invoice.
- the serial no. of the electronics unit.
- the installation date of the equipment.
- the parameters of your pool (salinity, pH, chlorine levels, water temperature, stabilizer level, pool volume, daily filtration time, etc.)
Every effort and all our technical experience have gone into designing this equipment. It has been subjected to quality controls. If, despite
all the attention and expertise involved in its manufacture, you need to make use of our guarantee, it only applies to free replacement
of the equipment's defective parts (excluding shipping costs in both directions).
Guarantee period (proven by date of invoice)
Electronics unit: 3 years.
Cell: - 3 years minimum outside the European Union (excluding warranty extension).
Cell :
- 3 years minimum in the European Union (excluding warranty extension).
Probes: depending on model.
The periods indicated above correspond to standard guarantees. However, these can vary depending on the country of installation and
the distribution network.
Scope of the guarantee
The guarantee covers all parts, with the exception of wearing parts that must be replaced regularly.
The equipment is guaranteed against all manufacturing defects within the strict limitations of normal use.
After-sales services
All repairs will be performed in the workshop.
Shipping costs in both directions are at the user's own expense.
Any downtime and loss of use of a device in the event of repairs shall not give rise to any claim for compensation.
In all cases, the equipment is always sent at the user's own risk. Before taking delivery, the user must ensure that it is in perfect condition
and, if necessary, write down any reservations on the shipping note of the carrier. Confirm with the carrier within 72 hours by recorded
letter with acknowledgement of receipt.
Replacement under guarantee shall in no case extend the original guarantee period.
Guarantee application limit
In order to improve the quality of their products, the manufacturer reserves the right to modify the characteristics of the products at any
time without notice.
This documentation is provided for information purposes only and is not contractually binding with respect to third parties.
The manufacturer's guarantee, which covers manufacturing defects, should not be confused with the operations described in this
documentation.
Installation, maintenance and, more generally, any servicing of the manufacturer's products should only be performed by professionals.
This work must also be carried out in accordance with the current standards in the country of installation at the time of installation. The
use of any parts other than original parts voids the guarantee ipso facto for the entire equipment.
The following are excluded from the guarantee:
- Equipment and labour provided by third parties when installing the device.
- Damage caused by installation not in compliance with the instructions.
- Problems caused by modifications, accidents, misuse, negligence of professionals or end users, unauthorised repairs, fire, floods,
lightning, freezing, armed conflict or any other force-majeure events.
Any equipment damaged due to non-compliance with the instructions regarding safety, installation, use and maintenance contained in
this documentation will not be covered by the guarantee.
Every year, we make improvements to our products and software. These new versions are compatible with previous models. The new
versions of hardware and software cannot be added to earlier models under the guarantee.
Implementation of the guarantee
Any warranty claims must be approved by an authorized Moov Pool Products employee. For more information on warranties or to place
a service request, contact Moov Pool Products.
Moov Pool Products / Moov Sales Agency
Head office located in Quebec City, Quebec, Canada
www.moovsa.com
/ 450-328-5858
25
Publicidad
