Rev.1 09.02.18
Pag.70
EN
AL 04
FUME EXHAUST
DAMAGED
AL 05
NO SWITCH-ON
AL 06
PELLETS
FINISHED
AL 07
RESETTABLE
THERMAL
BREAKER
AL 08
DEPRESSURIZATION
AL 12
FUME EXHAUST
SYSTEM
AL 14
SCREW PHASE
AL 15
SCREW TRIAC
AL 19
CLEANER FAILURE
(for models
equipped with
cleaner)
Position of the switch,
protected by the screw cap, for
the safety reset thermostat on
the back of the stove.
Use and maintenance manual Vela 11
Fume exhaust encoder is not working or is
connected incorrectly
No power to fume extractor.
The fume extractor is blocked.
The pellet tank is empty.
Pellet calibration and suction during switch on
phase is incorrect.
The ignition coil is faulty or positioned
incorrectly
The pellet tank is empty.
The gear motor is not loading pellets.
Not enough pellets loaded
- The manual reset thermostat has tripped
connected to the hopper (RESET THERMAL
BREAKER / Pellet door or gate is open
- Combustion in the grate is not optimal
due to the fact that the grate is clogged or
the inner stove ducts are clogged. (RESET
THERMAL BREAKER)
The flue is blocked.
The vacuum meter is faulty.
The fume exhaust system has a loss of
performance due to fan obstruction or voltage
drop.
No cable connection to power the gear motor
screw
An internal part of the electronic board that
controls the pellet infeed screw is faulty.
Possible voltage drops or incorrect input
voltage stove inlet
The cleaner did not complete the movement
and is not in the correct position
Contact the Support Service
Contact the Support Service
Contact the Support Service
Check for the presence of pellets in the
container.
Top up, if necessary.
Contact the Support Service
Contact the Support Service
Check for the presence of pellets in the
container.
Top up, if necessary.
Empty the tank to see if there are any objects
inside that may prevent proper operation of the
auger.
Regulate pellets setting from "SET AIR/
PELLETS"
If the problem persists, contact the Support
Service
- Reset the thermostat by pressing the button on
the back of the stove or close the doors.
Switch off the stove, clean the brazier and the
tube bundle and adjust the combustion setting
the Pellet/Air values
Contacter le Service d'Assistance
Check the flue is free and clean
Check the mains voltage.
Check the mains voltage.
Check the mains voltage.
Check the flue is free and clean
Check the mains voltage.
Reset the alarm and wait for the stove to switch
to SHUTDOWN mode. Cut off and power again,
the system reactivates the cleaner searching the
correct position again.
If the problem persists, contact the Support
Service