5. Troubleshooting
No.
Malfunction
DEEBOT
6
misses
cleaning area.
The water is
not coming
out of the
7
Reservoir
when
DEEBOT is
mopping.
DEEBOT is
not able to
8
connect to
home Wi-Fi
network.
26
EN
Possible Causes
The cleaning area needs tidying
up.
The Magnet on the Cleaning Cloth
Plate comes off.
The Reservoir runs out of water.
The water outlets on the bottom of
DEEBOT are clogged.
Incorrect home Wi-Fi username or
password entered.
DEEBOT is not within range of
your home Wi-Fi signal.
Network setup started before
DEEOBT was ready.
Your smartphone's operating
system needs to be updated.
Solutions
Please remove small objects from the
floor, and tidy up the cleaning area
before DEEBOT starts cleaning.
Please contact Customer Service.
Add water into the Reservoir.
Check the water outlets on the bottom
and clean.
Enter the correct home Wi-Fi username
and password.
Make sure DEEBOT is within range of
your home Wi-Fi signal.
Turn ON Power Switch. Press the
RESET Button using a needle for 3
seconds. DEEBOT is ready for network
setup when DEEBOT plays a musical
tune and its Wi-Fi Indicator light flashes
slowly.
Update your smartphone's operating
system. The ECOVACS App runs on iOS
9.0 and above, Android 4.0 and above.