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Zwilling FRESH & SAVE Manual De Instrucciones página 20

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Troubleshooting
Problem
The pump does not create a vacuum when placed on a container or
the vacuum does not last.
Remedy
• Make sure that the lid of the box, the silicone seal and the valve are
in the correct position, are not dirty or wet and that the lid is securely
closed.
• The vacuum pump may be sitting too loosely on the valve. During
the vacuuming process, lightly press the vacuum pump into the dock
surrounding the valve to create a tight seal between the pump and
the valve.
• If the problem cannot be rectified in spite of this, please contact our
customer service.
20
Problem
The pump stops during the vacuuming process and cannot be switched
on again. Liquids were accidentally drawn in by the pump.
Remedy
• The pump sucked in liquids during the vacuuming process. Do not
turn the pump upside down. Shake the pump gently to remove any
liquid. Make sure that the pump and charging station are completely
dry. To do this, also remove the silicone seal and make sure that the
liquid sensor is dry. Press the pump ON/OFF button for two seconds
to reset it. Other fluids may leak. Check whether the pump can be
switched on afterwards. Repeat this procedure if the pump stops
again.   
For more information on the products, visit our FAQ page at:
www.zwilling.com/fresh-and-save-faq.html
Troubleshooting

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