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If the appliance should become defective within the warranty period, do not
return the appliance to the store: please contact our Customer Service
department for assistance in resolving your issue. Our Representatives are here
to help troubleshoot and resolve the problem. If servicing is required, a
Representative may confirm whether the product is under warranty and
explain the process to file a warranty claim.
Return shipping charges may apply.
Please submit your RMA request via https://www.kalorik.com/pages/warranty.
If the request is approved, our customer service team will advise if the item
needs to be returned and determine who will be responsible for the shipping
cost.
If one is required or authorized to return a product to Kalorik, please include the
return authorization number (provided by a Representative), a letter explaining
the nature of the claimed defect, and the best method to contact you.
If you have additional questions, please note that the Kalorik Customer Service
department can be reached by phone, email, webchat, or through our
website contact form. See below for complete contact information. We are
open Monday through Friday, from 9:00am to 5:00pm (EST). Please note hours
are subject to change.
Phone: +1 888-521-TEAM / +1 888-KALORIK
Email:
Service@kalorik.com
Webchat/Contact Form
Kalorik.com (US) or Kalorik.ca (CA)
If you would like to write, please send your letter to:
KALORIK Customer Service Department
Team International Group of America Inc.
3261 Executive Way Miramar, FL 33025, USA
Only letters can be accepted at the address above.
Shipments and packages that do not have a return authorization number will
be refused.
© 2023 KALORIK
®
www.KALORIK.com
AFO 52484 - 200605
32
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