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Idiomas disponibles
Idiomas disponibles
Low Flow:
• Verify if flow control is set correctly.
• Check the fountain's output tube to ensure it is not clogged by debris
• Check the pump's intake screen to ensure it is not clogged by
debris. Then follow the maintenance procedures to clean impeller
Replacement Pump
Should the Reptile Fountain pump need to be replaced, the Exo
Terra
Repti Flo 200 Circulation Pump can be purchased separately
®
(PT2090). The Exo Terra
Repti Flo 200 Circulation Pump can be
®
purchased from your local Exo Terra
dealer or pet retailer.
®
GUARANTEE
This product is guaranteed for defects in material or workmanship
for a period of 1 year from date of purchase. The guarantee is valid
with proof of purchase only. The guarantee is limited to repair or
replacement of the unit only and does not cover consequential loss
or damage of or to animate or inanimate objects. This guarantee
is valid only under normal operating conditions for which the unit
is intended. It excludes any damage caused by unreasonable
use, improper installation, negligence, tampering, or abuse of the
unit. The warranty does not cover commercial use. For guarantee
service or spare parts contact your local pet dealer or write to the
representative in your country. This guarantee does not affect your
statutory rights.
Service
If you have any problems or questions about the operation of
this product, please let us try to help you before you return the
product to your dealer. Most problems can be handled promptly
with a phone call. When you call (e-mail or write), please have all
relevant information such as model number and/or part numbers
available, as well as the nature of the problem. Please ensure that all
maintenance instructions have been adhered to before returning the
product to your retailer.
Call our Customer Service Department:
Canada:
Rolf C. Hagen Inc.
20500 Trans Canada Hwy
Baie d'Urfé QC
H9X 0A2
Toll Free Number 1-800-55HAGEN (1-800-554-2436)
Between 9:00 am and 4:30 pm (Eastern Standard Time)
http://faq.hagencrm.com/?en
U.S.A.:
Rolf C. Hagen (U.S.A.) Corp.
305 Forbes Blvd, Mansfield, MA. 02048
Toll Free Number 1-800-724-2436
Between 9:00 am and 5:00 pm (Eastern Standard Time)
mail to: customer.service-usa@rchagen.com
For general information on our whole product range, explore our
websites at: www.exo-terra.com or www.hagen.com.
Distributed by:
Canada: Rolf C. Hagen Inc., Montreal, QC H9X 0A2
U.S.A.: Rolf C. Hagen (U.S.A.) Corp., Mansfield MA. 02048
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