However, you will be able to remedy
minor faults and malfunctions yourself.
Before contacting the customer service
department, please check the following
points:
If the machine will not work
• Check the fuse in your house
• Check that the mains plug is inserted
correctly into the wall socket
• Check that the starting time has been
set. Set the delay timer to 'no delay = 0'
• Check whether the door is properly
closed
• Check that the water taps are turned on
• The water pressure in the water supply
network is perhaps too low. Check the
water pressure.
• There might be something obstructing
the inlet hose. Check that the hose is
not bent or twisted.
• The strainer in the water connection
hose may be blocked. Remove any for-
eign bodies or waste from it.
If the water stays in the washing
machine
button. Press the button again to re-
switch to 'pump', 'spin' or 'short spin'.
• Is there something obstructing the out-
let hose?
Make 'sure that there is no waste in it.
If the washing machine is not very
stable
• Check that the transit bars have been
removed. Check that the screws and
their distance sleeves have been re-
moved from the rear of the washing
machine.
• Check that the machine has been posi-
tioned properly
16
• Is there something obstructing the
outlet hose?
If the washing machine leaks
• Check that the inlet and outlet hoses
have been properly fitted.
• Check that the cover on the drain pump
has been screwed down properly.
• Note whether the washing machine
foams too much during the washing cy-
cie and the whether foam comes out of
the detergent dispensing drawer.
If the washing detergent foams too
much
• The ratio of washing detergent to laun-
dry is not right. Reduce the amount of
washing detergent you are using.
• The level of water hardness could be
very low. Ask your local water authority
what your local water hardness level is
and reduce the amount of washing de-
tergent accordingly.
• The formation of foam in the final rins-
ing cycle or during the final spin can be
due to the washing detergent. This
does not however make the rinse less
effective.
If the laundry is still too wet after it has
been washed
• The spin speed you have selected is too
SIOW.
• You have selected a basic programme
which limits the spin speed automati-
cally.
the spin because of an imbalance. An
imbalance can arise as a result of only a
few large items of laundry being washed
to wash a combination of large and
small items together in the drum.
If the laundry is not completely clean
• Grey marks on textiles which were
soiled with ointments, fat or oil can re-