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Boilovers, melts, and
hot sugary spills on
the glass
Spillovers on the
touch controls
Hints and Tips
Problem
The cooktop cannot
Be turned on.
The touch controls are
unresponsive.
Remove these immediately
with a fish slice, palette knife or
razor blade scraper suitable for
ceramic glass cooktops, but
beware of hot cooking zone
surfaces:
1. Switch the power to the
cooktop off at the wall.
2. Hold the blade or utensil at a
30° angle and scrape the
soiling or spill to a cool area
of the cooktop.
3. Clean the soiling or spill up
with a dish cloth or paper
towel.
4. Follow steps 2 to 4 for
'Everyday soiling on glass'
above.
1. Switch the power to the
cooktop off.
2. Soak up the spill
3. Wipe the touch control area
with a clean damp sponge or
cloth.
4. Wipe the area completely
dry
with a paper towel.
5. Switch the power to the
cooktop back on.
Possible causes
No power.
The controls are locked.
• Remove stains left by melts and
sugary food or spillovers as soon
as possible. If left to cool on the
glass, they may be difficult to
remove or even permanently
damage the glass surface.
• Cut hazard: when the safety
cover
is retracted, the blade in a
scraper
is razor-sharp. Use with extreme
care and always store safely and
out of reach of children.
• The cooktop may beep and turn
itself off, and the touch controls
may not function while there is
liquid on them. Make sure you
wipe the touch control area dry
before turning the cooktop back
on.
What to do
Make sure the cooktop is connected
to the power supply and that it is
switched on.
Check whether there is a power
outage in your home or area. If
you've checked everything and the
problem persists, call a qualified
technician.
Unlock the controls. See section
'Using your ceramic cooktop' for
instructions.
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