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at an acute angle and move the blade on
the surface.
• Remove when the hob is sufficiently
cool: limescale rings, water rings, fat
stains, shiny metallic discoloration. Clean
the hob with a moist cloth and a non-
abrasive detergent. After cleaning, wipe
the hob dry with a soft cloth.
• Remove shiny metallic discoloration:
use a solution of water with vinegar and
clean the glass surface with a cloth.
9. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
9.1 What to do if...
Problem
You cannot activate or operate the
hob.
The display does not react to the
touch.
An acoustic signal sounds and the
hob deactivates.
An acoustic signal sounds when the
hob is deactivated.
The hob deactivates.
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ENGLISH
• The surface of the hob has horizontal
Possible cause
The hob is not connected to an elec‐
trical supply or it is connected incor‐
rectly.
The fuse is blown.
You do not set the heat setting for
60 seconds.
You touched 2 or more sensor fields
at the same time.
Pause operates.
Part of the display is covered or the
pots are placed too near to the dis‐
play.
There is some liquid or an object on
the display.
You put something on one or more
sensor fields.
You put something on the sensor
field
.
grooves. Clean the hob with a moist cloth
and some detergent with smooth
movement from left to right. After
cleaning, wipe the hob dry with a soft
cloth from left to right.
Remedy
Check if the hob is correctly connec‐
ted to the electrical supply. Refer to
the connection diagram.
Make sure that the fuse is the cause
of the malfunction. If the fuse is
blown again and again, contact a
qualified electrician.
Activate the hob again and set the
heat setting in less than 60 seconds.
Touch only one sensor field.
Refer to "Daily use".
Remove the objects. Move the pots
away from the display.
Clean the display, wait until the ap‐
pliance is cold. Disconnect the hob
from the electrical supply. After 1
min, connect the hob again.
Remove the object from the sensor
fields.
Remove the object from the sensor
field.
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