StarLab ErgoOne E Instrucciones De Manejo página 35

11. Troubleshooting
Fault
Instrument does not
respond
Instrument does not
respond
Instrument does not
respond
Instrument does not
respond
Tip dripping/
instrument leaking or
volume error
No indication in the
display
Aspiration is not
possible
Display Cause
ERR 1 Rechargeable battery
empty or defective
Electronic
components
defective
ERR 2 Electronic
components
defective
ERR 3 Unforeseen program
error
ERR 4 No rechargeable
battery in the
instrument
Rechargeable
battery defective
Electronic
components
defective
— Unsuitable tip
Tip not seated tightly Press tip on more firmly/other
Piston, shaft, or seal
dirty or damaged
— Electrostatic
discharge
Electronic
components
defective
— Motor has no
connection to the
pipetting unit.
ErgoOne
Corrective action
Charge the battery for at least
5 min without actuation. Then
continue working with the
charging cable only until the
battery is recharged. Replace
the rechargeable battery if
necessary
Send instrument for repair
Send instrument for repair
Error confirmation by pressing
the 'Enter' key, instrument is
reinitialized
Insert rechargeable battery
Replace rechargeable battery
Send instrument for repair
Use only high-quality tips
interchangeable clip
Clean instrument/replace seal,
grease piston
Remove rechargeable battery
and insert again
Send instrument for repair
Carry out reference run (rEF),
see Reference run (rEF)
E Multi-Channel Pipettes · User Manual · 35
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