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Idiomas disponibles
WARRANTY
Glideaway Comfort Base™ Premium Twenty Year Limited Warranty
Glideaway warrants to the original consumer purchaser that the motorized adjustable bed foundation, adjustable bed frame or adjustable
bed (hereinafter referred to as "adjustable bed" or "adjustable beds") are free from defects in workmanship and material as provided
herein. This Limited Warranty is not transferable and coverage terminates if the original consumer purchaser ("purchaser") sells or
otherwise transfers the product.
If you wish to make a claim
You must contact the Glideaway dealer from whom the product was purchased, or if not available, Glideaway 1 855 581-3095 within
thirty days of discovery of the problem with the serial number and the original sale receipt which identifies the date of purchase. Any
information or materials to be returned upon authorization should be sent to Glideaway at 8226 Lackland Road, St. Louis, MO 63114.
What we will do
Year 1: Full coverage parts and labor warranty This adjustable bed is warranted against defects in the workmanship or materials for
a period of up to one (1) year from the date of purchase for adjustable beds bought new and for up to one (1) year from the date of
manufacture for those beds that were originally floor samples. Glideaway will send replacement parts (at no cost to the purchaser) for
any defective or malfunctioning adjustable bed part to the purchaser, and Glideaway will pay all pre-authorized labor and transportation
costs associated with the repair or replacement of any parts which Glideaway determines to be defective or malfunctioning. This one
(1) year warranty shall not apply if purchaser does not return any and all defective or malfunctioning parts to Glideaway within 15 days
of purchaser's receiving of replacement part(s).
Years 2 and 3: Full coverage of parts only warranty If the defect occurs in the second or third year following purchase for
adjustable beds bought new and following the date of manufacture for adjustable beds that were originally floor samples, Glideaway
will offer replacement parts (upon terms and conditions set forth in this paragraph) for any mechanical bed part found to be defective
or malfunctioning. This limited warranty shall not apply if purchaser does not return any and all defective or malfunctioning parts
to Glideaway within 15 days of purchaser's receipt of replacement parts. The purchaser shall bear all service, transportation, labor,
shipping and handling costs related to the delivery and/or replacement of the defective or malfunctioning parts.
Years 4 through 20: Prorated coverage of non electrical parts only warranty If the defect occurs in the fourth through twentieth
year following purchase for adjustable beds bought new and following the date of manufacture for adjustable beds that were originally
floor samples, Glideaway will offer replacement parts (upon terms and conditions set forth below) for any mechanical bed part found to
be defective or malfunctioning. Electronics, electrical components, massage motors and lift motors are excluded. Purchaser shall pay
1/17th of the then current replacement cost of the defective part multiplied by the number of years past the third year the purchaser
has owned the adjustable bed for those beds bought new or multiplied by the number of years past the third year the purchaser has
owned the adjustable bed since the adjustable bed was manufactured for those adjustable beds which were floor samples. Glideaway
shall bear the remainder of the cost of the replacement part. This limited warranty shall not apply if purchaser does not return any
and all defective parts to Glideaway within 15 days of purchaser's receipt of replacement parts. In those situations where this limited
warranty applies, the purchaser shall bear all service, transportation, labor, shipping and handling costs related to the delivery and/or
replacement of the defective or malfunctioning parts.
This limited warranty does not cover or apply
This Limited Warranty does not apply: (a) to any damage caused to the adjustable bed by the purchaser; (b) if there has been any
unauthorized repair or replacement of the adjustable bed or parts; (c) if the adjustable bed has been mishandled whether in transit or
by other means, subjected to physical or electrical abuse or misuse, or otherwise operated in any way inconsistent with the operation
and maintenance procedures outlined in the Owner's Manual, this limited warranty, and any other applicable document published
or approved by Glideaway; (d) in relation to damage to mattresses, fabric, cables, electrical cords or items supplied by dealers (also
known as retailers or resellers); (e) if there has been any unnecessary service calls, including costs for in-home service calls solely for
the purpose of educating the purchaser about the adjustable bed and/or for finding an unsatisfactory power connection; (f) if the
recommended weight restrictions (Twin/TXL/Split QN/Split CA King: 400 pounds, Full/FXL: 500 Pounds, Queen: 600 Pounds) and
guidelines for proper distribution of weight as stated in the Owner's Manual are not followed; (g) for adjustable beds used in commercial
type settings, such as but not limited to dormitories, hotels and rentals.
Additional terms and conditions
No reimbursement will be made to the purchaser for the inconvenience, removal, installation, setup time, lack of use, shipping, or any
other costs or expenses not covered by this limited warranty. Glideaway holds no responsibility for in-home service on adjustable beds.
Purchaser should contact his dealer for any terms and conditions relating to purchaser's in-home service if any.
Removal of product tag shall void warranty. The product tag has both the model and serial numbers, which serves as a means of
identification to establish one's warranty rights. It is attached to the metal substructure visible when one lifts the head of the base.
THIS LIMITED WARRANTY REPLACES ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABLITY AND FITNESS FOR PURPOSE AND NO ONE IS AUTHORIZED TO ASSUME OR UNDERTAKE FOR GLIDEAWAY OTHER
LIABILITY IN CONNECTION WITH THE SALE OF THE PRODUCT. GLIDEAWAY SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR
INDIRECT DAMAGE OF WHATEVER KIND, INCLUDING PERSONAL INJURIES OR DAMAGE TO PROPERTY, EXCEPT AS PROVIDED HEREIN.
This warranty is made by Glideaway and is not made by or on behalf of its distributors, retailers or any other party. Some states do not
allow the exclusion or limitation of incidental or consequential damages or the exclusion of implied warranties or the limitation on how
long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights,
and you may also have other rights which vary from state to state.
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