Before you call for service...
Washer Performance
Possible Causes
What to do
Result of normal wear on
While this is not caused by the washer, you can slow the pilling
Pilling
poly-cotton blends and
fuzzy fabrics
process by washing garments inside out.
Snags, holes, tears,
rips or excessive wear
Wrinkling
Pins, snaps, hooks, sharp
buttons, belt buckles,
zippers and sharp objects
left in pockets
Undiluted chlorine bleach
Chemicals like hair bleach
or dye, permanent wave
solution
Improper sorting
Fasten snaps, hooks, buttons and zippers.
Remove loose items like pins, objects in pockets and sharp buttons.
Turn knits (which snag easily)inside out.
Check bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow clothes to
come in contact with undiluted bleach.
Repeated washing in water
that is too hot
Rinse items that may have chemicals on them before washing.
Avoid mixing heavy items (like work clothes) with light items (like
blouses).
Try a fabric softener.
Overloading or incorrect
Load your washer so clothes have enough room to move freely with
water level
water covering all of the clothes.
Incorrect wash and dry
Match Cycle selection to the type of fabric you are washing
cycles
(especially for easy care loads).
Wash in warm or cold water.
Washer Soounds
Possible Causes
What to do
"Metallic clicking"
Shifter mechanism is
The drive system will engage at the start of agitate and disengage
engaging or disengaging
when agitate is complete. This occurs multiple times during the wash.
Back and forth
"swoash" or light
Electric motor reversing
This machine has a drive system that doesn't use gears. This sound is
"clicking" sound during
direction
the motor rotating back and forth to agitate your laundry.
agitate
Quick short agitation
Clothing redistribution
At the end of agitate, the motor makes short agitation strokes to
sounds at end of agitate
redistribute the load.
"Click" when water
Relay switch
The relay makes a click sound when activated. The water level acti-
stops filling
vates the relay and stops filling.
"Clicking" behind Can-
Automatic Temperature
This valve mixes in cold and hot water. The "clicking" is the valve turn-
tral Panel during fill
Control Valve
ing on and off.
Water volume changes
Automatic Temperature
This valve mixes in cold and hot water. The sound changes when the
during fill
Control Valve
valves are turned on and off.
Motor "whining up"
or "coasting down" in
Motor ramping up/down
The motor will speed up incrementally during the spin cycle. When
spin
during spin cycle
spin is complete, it will coast until it stops.
"Humming"
Water drain pump
The drain pump will make a humming sound when pumping out wa-
ter after agitation stops and continue until spin is complete.
"Gurgling"
Water drain pump
When the pump starts drawing in air, It starts to gurgle. The washer
should then begin spinning and the sound will continue until it is
done spinning.
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