Salicru SPS.ADVANCE RT2 Manual De Usuario página 62

Troubleshooting guide.
•
Symptom
No alarms or indications on the LCD display and mains
voltage normal.
Icon and warning code
display and the audible alarm modulated every two
seconds is active.
Icon and warning code
display and the audible alarm modulated every two
seconds is active.
Icon and warning code
display and the audible alarm modulated every two
seconds is active.
Fault code 27 and the BATT FAULT message
are shown on the LCD display. The alarm sounds
continuously.
Fault code 28 and the BATT FAULT message are
shown on the LCD display. The audible alarm sounds
continuously.
Icon , and warning code
on the LCD display and the audible alarm modulated
every second is active.
Fault code 43 is shown on the LCD display. The
audible alarm sounds continuously.
Fault code 14 is shown on the LCD display. The
audible alarm sounds continuously.
Fault codes 01, 02, 03, 11, 12, 13 and 41 are shown
on the LCD display. The audible alarm sounds
continuously.
The backup time is shorter than expected.
Fault code 45 is shown on the LCD display. At the
same time, the audible alarm sounds continuously.
Tab. 16. Troubleshooting guide.
8.3. WARRANTY CONDITIONS.
8.3.1. Terms of the warranty.
On our website you will find the warranty conditions for the
product you have purchased where you can also register it. It is
recommended to do so as soon as possible to include it in the
database of our Technical Service and Support (T.S.S.). Among
other advantages, it will streamline any regulatory procedures for
T.S.S.
the intervention of
62
The power cable is not connected correctly.
The power cable is connected to an IEC output connector
flash on the LCD
flash on the LCD
Neutral earth fault detection. Inverted phase and neutral
flash on the LCD
The internal or external batteries are badly connected
The voltage of the batteries is too high or the charger is
The voltage of the batteries is too low or the charger is
flash
The UPS shuts down automatically as a result of an
overload in the output of the device.
The UPS shuts down automatically as a result of a short
An internal fault has occurred in the UPS.
The batteries do not charge completely.
The charger does not provide output and the battery voltage
in the event of a fault.
Possible cause
on the UPS.
The EPO function is activated.
input cables.
faulty.
faulty.
The UPS is overloaded.
circuit in the output.
Faulty batteries.
is less than 10 V per element.
8.3.2. Exclusions.
Our company
will not be bound by the warranty if it notices that
the defect in the product does not exist or was caused by improper
use, negligence, improper installation and/or verification, attempts
at unauthorized repair or modification, or any other cause beyond
the intended use, or by accident, fire, lightning or other hazards.
Nor shall it cover any compensation for damages.
8.4. TECHNICAL SERVICES NETWORK.
Information about our national and international Technical Service
(T.S.S.)
and Support
Solution
Check that the power cables are firmly connected to
the mains.
Correctly connect the power cable to the respective
IEC connector.
Close the EPO signal circuit to deactivate it.
Disconnect the input plug from the AC power socket
and invert the connection of the phase and the supply
neutral (rotate the plug 180º).
Check that all batteries are properly connected.
Contact the distributor or seller or, failing that,
our T.S.S.
Contact the distributor or seller or, failing that,
our T.S.S.
Disconnect the excess loads from the output sockets.
Disconnect the excess loads from the output sockets
and restart it.
Check the output wiring and that the connected loads
are not short-circuited
Contact the distributor or seller or, failing that, our
T.S.S.
Charge the batteries for at least 5 h and then check
their charge state. If the problem persists, contact the
distributor or seller or, failing that, our T.S.S.
Contact the distributor or seller or, failing that,
our T.S.S. for battery replacement.
Contact the distributor or seller or, failing that,
our T.S.S.
centres can be found on our website.
SALICRU