Dalbach GS60V-0B Manual página 54

For more information about service, see enclosed service card
Customer service address:
EGS GmbH
Dieselstraße 1
33397 Rietberg / GERMANY
Enter repair orders online or scan QR code.
 A visit by an After Sales Service technician is not free of charge even
during the warranty period in the event of incorrect operation or one
of the faults described above.
 Have repairs to electrical appliances carried out only by a qualified
electrician. An incorrectly performed repair can pose dangers for the
user and lead to a voiding of warranty claims.
11 Warranty terms
As the buyer of an Exquisit appliance, you are entitled to the statutory warranty under the
purchase contract with your dealer. In addition, we grant you a warranty on the following
terms:
Warranty period
The warranty period is 24 months from the date of purchase (proof of purchase must be
presented). During the first 6 months, defects in the appliance are remedied free of charge,
on condition that the appliance is accessible for repairs without any great effort. During the
following 18 months, the buyer is obliged to prove that the defect already existed at the time
of delivery.
In the case of commercial use (e.g. in hotels, canteens) or joint use by several households,
the warranty period is 12 months from the date of purchase (proof of purchase must be
presented). During the first 6 months, defects in the appliance are remedied free of charge,
on condition that the appliance is accessible for repairs without any great effort. During the
following 6 months, the buyer is obliged to prove that the defect already existed at the time
of delivery.
The claim under warranty does not prolong the warranty period for either the appliance or for
newly installed parts.
Scope of the defect remedy
Within the periods indicated, we will remedy all defects in the appliance that are demonstrably
attributable to poor workmanship or material flaws. Replaced parts become our property.
The warranty does not cover:
Normal wear, deliberate or negligent damage, damage resulting from a failure to observe the
instruction manual, improper installation and set-up or connection to the wrong mains power
supply, damage caused by chemical or electrothermal effects or other abnormal
environmental conditions, glass, paintwork or enamel damage and possible differences in
colour as well as defective lamps.
Defects in the appliance resulting from transport damage are also not covered. We are also
not obliged to perform defect remedies, if – without our express written authorisation – work
is carried out on the Exquisit appliance by unauthorised persons or third-party parts have
been used. This limitation shall not apply to faultless work carried out by a qualified person
using our original parts to adapt the appliance to the technical safety regulations of another
EU member state.
Scope
Our warranty applies to appliances purchased and in operation in the Federal Republic of
Germany or Austria.
In the case of complaints about defective appliances, the sender's and recipient's addresses
must be in the Federal Republic of Germany or Austria.
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11 Warranty terms