Hatco HEATMAX RCTHW2 Serie Instrucciones Originales página 13

This unit must be serviced by trained and qualified
personnel only. Service by unqualified personnel may lead
to electric shock or burn.
Symptom
Food well not hot enough.
Food well too hot.
No heat.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pull-
down menu, and click on "Find A Service Agent"; or contact the Hatco Parts and Service Team at:
Telephone: +1-414-671-6350
e-mail: support@hatcocorp.com
The warranty on this Hatco unit is for one year from date of
purchase or eighteen months from date of shipping from Hatco,
whichever occurs first.
If you experience a problem with this unit during the warranty
period, please do the following:
Contact Local Hatco Dealer
When contacting the Hatco dealer for service assistance,
please supply the dealer with the following information to
ensure prompt processing:
• Model of unit
• Serial number (located on the unit)
• Specific problem with the unit
• Date of purchase
• Name of business
• Shipping address
• Contact name and phone number
RCTHW2CEM-0124
WARNING
Probable Cause
Temperature setting too low.
Heating element not working.
Temperature Control not working properly.
Voltage supplied is incorrect.
Temperature setting too high.
Temperature Control not working properly.
Voltage supplied is incorrect.
Unit turned off.
Circuit breaker tripped.
Temperature Control not working properly.
Heating element not working.
High-limit switch tripped.
TROUBLESHOOTING GUIDE
ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord/turn off power at circuit breaker,
and allow unit to cool before performing any cleaning,
adjustments, or maintenance.
Change to a higher temperature setting.
Contact Authorized Service Agent or Hatco for assistance.
Verify correct voltage is supplied to unit. Low supply voltage will
cause improper heating.
Change to a lower temperature setting.
Contact Authorized Service Agent or Hatco for assistance.
Verify correct voltage is supplied to unit. High supply voltage
will cause unit to overheat and my damage the unit.
Use the Power I/O (on/off) button to turn on unit. Follow
procedure in OPERATION section.
Reset circuit breaker. If circuit breaker continues to trip, contact
Authorized Service Agent or Hatco for assistance.
Contact Authorized Service Agent or Hatco for assistance.
Make sure well is clean and filled to proper level with water.
Heavy scale build-up and/or operating unit without water can
cause unit to over-heat and high-limit switch to trip.
SERVICE INFORMATION
The Hatco dealer will do the following:
• Provide replacement part(s) as required
• Submit warranty claim to Hatco for processing
Non-Warranty Problems
If you experience a non-warranty problem that requires
assistance, please contact the nearest Authorized Hatco
Service Agency.
To locate the nearest Service Agency:
• access our website at www.hatcocorp.com, select the
Support pull-down menu, and click on "Find A Service Agent"
• call Hatco Service at +1-414-671-6350
• e-mail Hatco Service at support@hatcocorp.com
13
WARNING
Corrective Action