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Idiomas disponibles
TROUBLESHOOTING
Problem
Ensure there is cleaning solution In both of the solution tanks.
Inconsistent
spray or no
Make sure the Deep Clean Pro Tank is installed correctly.
spray
Make sure the unit is plugged in and the power is on.
Make sure the dirty water tank is not overfilled and is installed correctly.
Check the clog access point underneath the unit and clear any debris trapped
Low suction
inside at the end of the hose.
or no suction
If a cleaning tool is attached, make sure it is connected correctly.
Remove any debris from the cleaning attachments.
Make sure the unit is plugged in completely.
Unit not
Try a different socket.
turning on
Ensure On/Off button was pressed.
The dirty water tank may be overfilled.
Make sure the dirty water tank and the Deep Clean Pro Tank are both
Liquid leaking
installed correctly.
from unit
Make sure the float valve in the dirty water tank is not stuck.
Make sure the unit is on a stable, flat surface.
Make sure the caps on the solution tanks are tightened fully.
Solution tanks
Make sure both tanks are installed correctly and the caps have clicked into
leaking
place.
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Solution
THREE (3) YEAR LIMITED WARRANTY
When a consumer buys a product in Europe, they
get the benefit of legal rights relating to the quality
of the product (your statutory rights). You can
enforce these rights against your retailer. However,
at Shark® we are so confident about the quality
of our products that we give you an additional
manufacturer's guarantee of thee years. These
terms and conditions relate to our manufacturer's
guarantee only – your statutory rights are
unaffected.
The conditions below describe the prerequisites and
scope of our guarantee. They do not affect your
statutory rights or the obligations of your retailer
and your contract with them.
Shark® Guarantees
Your Shark unit constitutes a sizeable investment.
Your new Spot Cleaner needs to work properly for
as long as possible. The guarantee it comes with is
an important consideration - and reflects how much
confidence the manufacturer has in its product and
manufacturing quality.
Every Shark machine comes with a free parts and
labour guarantee. You'll also find online support at
sharkclean�eu
How do I register my Shark guarantee?
You can register your guarantee online within 28
days of purchase. To save time, you'll need the
following information about your Spot Cleaner:
• Date you purchased the unit
(receipt or delivery note).
IMPORTANT:
• The guarantee will only cover your product from
the date of purchase.
• Please keep your receipt at all times. Should you
need to
use your guarantee we will need your receipt to
verify the information you have supplied to us is
correct. The inability to produce a valid receipt may
invalidate your guarantee.
What are the benefits of registering my free Shark
guarantee?
When you register your guarantee we'll have your
details to hand if we ever need to get in touch.
You can also receive tips and advice on how to get
the best out of your Shark unit and hear the latest
news about new Shark® technology and launches. If
you register your guarantee online, you'll get instant
confirmation that we've received your details.
How long are new Shark machines
guaranteed for?
Our confidence in our design and quality
control means that your new Shark unit is
guaranteed for a total of three years.
What is covered by the free Shark
guarantee?
Repair or replacement of your Shark
machine (at Shark's discretion), including
all parts and labour. A Shark guarantee
is in addition to your legal rights as a
consumer.
What is not covered by the free Shark
guarantee?
When you register your guarantee we'll
have your details to hand if we ever need
to get in touch.
You can also receive tips and advice on
how to get the best out of your Shark
unit and hear the latest news about new
Shark® technology and launches. If you
register your guarantee online, you'll get
instant confirmation that we've received
your details.
1� Normal wear and tear of wearable parts
(such as accessories).
Replacement parts are available for
purchase at sharkclean�eu
2� Damage caused by misuse, abuse,
negligent handling, failure to perform
required maintenance or damage due to
mishandling in transit.
3.Damage caused by maintenance not
authorised by Shark.
Where can I buy genuine Shark spares
andaccessories?
Shark spares and accessories are
developed by the same engineers who
developed your Shark unit. You'll find a full
range of Shark spares and replacement
parts/accessories for all Shark machines at
sharkclean�eu
Please remember that damage caused by
the use of non-Shark spares may not be
covered under your guarantee.
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