11. WARRANTY
a) This warranty supplied as part of commercial dealings or the sale of goods for professional use, is limited to
the repair or replacement of Product parts recognised by FRATELLI COMUNELLO SPA as defective with equivalent
repaired Products (hereinafter "Standard Warranty"). The warranty does not cover the costs incurred by the repair
and replacement of materials (for example, cost of labour, material rental, etc.).
b) The application of the discipline dictated by articles 1490-1495 of the Italian Civil Code is excluded.
c) FRATELLI COMUNELLO SPA warrants that the Products are in good working order within the limits indicated in
the previous sub point a). Unless otherwise agreed, the Standard Warranty is valid for a period of 36 (thirty-six)
months from the date of production, indicated on the Products themselves. The Warranty is valid and binding for
COMUNELLO only if the product is correctly assembled and serviced in accordance with the rules of installation and
safety indicated in the documentation provided by COMUNELLO or in any case available on the website. https://
www.comunello.com/it/frameautomation/
d) The warranty does not cover: faults or damage due to transportation; faults or damage caused by defects in the
electric supply system installed at the premises of the purchaser of the Product and/or negligence, inadequacy
or improper use of that system; faults or damage resulting from tampering on the part of unauthorised personnel
or as a result of incorrect use/installation (in this regard, we recommend that the system be serviced at least
every six months) or utilisation of non-original spare parts; defects caused by chemical agents and/or atmospheric
conditions. Mandatory maintenance to be carried out at least once a year as required by the Machinery Directive
2006/42/EC. The warranty does not cover the cost of consumables, in any case COMUNELLO accrues credit for the
intervention carried out at the client premises, in the event the latter proves useless because the warranty was
no longer valid or because the client had used the COMUNELLO product in a negligent, careless or inexperienced
manner, such that correct use of the product would have prevented the need for installation.
e) Implementation terms: unless otherwise agreed, the right to the Conventional Warranty is exercised by
presenting the Batch number or production date present on the label applied to the COMUNELLO product. The
Client must report the defect to COMUNELLO within a period of 30 (thirty) days from its discovery.
Action must be taken within the statutory limitation period of 6 (six) months from the date of discovery. The parts
of the Product for which a claim is made under the Standard Warranty must be sent by the Client to FRATELLI
COMUNELLO SPA, Via Cassola 64, 36027 Rosà (VI) – Italy.
f) The Client cannot claim compensation for consequential damage, loss of profit, loss of production and in any case
cannot claim for sums higher than the value of the supplied components or Products. All expenses relating to the
transportation of Products to be repaired or repaired, even if covered by the Standard Warranty, shall be borne by
the Client.
g) No external operations carried out by COMUNELLO technical personnel are covered by the Standard Warranty.
h) Specific modifications to the terms of the Standard Warranty described herein may be established by the parties
in their sales agreements.
i) In case of legal disputes of any nature, Italian law shall apply and the competent forum shall be the Court of
Vicenza.
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