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Within the scope of warranty cover, we shall not
bear your expenses accruing from subsequent
fulfillment nor shall we bear your expenses for
removing the defective product and installing a
replacement product.
Statutory rights accruing from defects, gratui-
tousness
The warranty cover described here shall be
applicable in addition to the statutory rights of
warranty – including special consumer protection
provisions – and shall not restrict or replace them.
Exercising your statutory rights in the event of
defects is gratuitous.
Exemptions from the warranty
All replaceable lamps are expressly excluded from
this warranty.
In addition to this, the warranty shall not cover:
– any wear resulting from use or any other natural
wear of product parts or any deficiencies in the
STEINEL Professional product that are attributab-
le to wear caused by use or other natural wear,
– any improper or non-intended use of the product
or any failure to observe the operating instruc-
tions,
– any unauthorised additions, alterations or other
modifications to the product or any deficiencies
attributable to the use of accessory,
– supplementary or replacement parts which are
not genuine STEINEL parts,
– any maintenance or care of products that is not
carried out in accordance with the operating
instructions,
– any attachment or installation that is not in accor-
dance with STEINEL's installation instructions,
– any damage or loss occurring in transit.
Application of German law
The warranty shall be governed by German law
excluding the United Nations Convention concer-
ning the International Sale of Goods (CISG).
Making claims
If you wish to make a warranty claim, please send
your product complete and carriage paid with the
original receipt of purchase, which must show the
date of purchase and product designation, either to
your retailer or directly to us at STEINEL (UK) Ltd. –
25 Manasty Road, Axis Park, Orton Southgate, GB-
Peterborough Cambs PE2 6UP United Kingdom.
For this reason, we recommend that you keep your
receipt of purchase in a safe place until the warranty
period expires.
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