Troubleshooting
If you are not able to get an acceptable
image, try using a shorter cable, or
lowering your source's video resolution or
color depth settings.
5. What type of cabling are you using?
Inferior cabling can result in poor
performance, so it is important that you
use cables that can support the video
resolution you are trying to obtain. For
optimal results, use P569-Series High
Speed HDMI cables. They have been
tested to work with the B119-002-UHD,
B119-004-UHD and B119-005-UHD
switches.
6. Test your cables to ensure they are
working properly. For example, connect
your HDMI cable between a source and
monitor that you know works to see if the
cable is functioning.
7. Is the unit located in an area that
exposes it to higher temperatures?
If the product is overheated, it will not
function properly.
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