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Troubleshooting Tips - Washer
Performance
Clothes too wet
Colored spots
Grayed or yellowed
clothes
Lint or residue on
clothes
Pilling
Snags, holes, tears,
rips or excessive
wear
18
Possible Causes
Incorrect spin cycle
selected
Wash load out of
balance
Incorrect use of fabric
softener
Dye transfer
Detergent amount
Hard water
Water is not hot enough
Washer is overloaded
Dye transfer
Clothes are air or line
dried
Incorrect sorting
Washing too long
Detergent not dissolving Add detergent as wash basket fills with water, before you load
Overloading
Incorrect use of fabric
softener
Result of normal wear
on poly-cotton blends
and fuzzy fabrics
Pins, snaps, hooks,
sharp buttons, belt
buckles, zippers and
sharp objects left in
pockets
Undiluted chlorine
bleach
Chemicals like
hair bleach or dye,
permanent wave
solution
What to do
Make sure the spin cycle selected matches the load you are
washing. Some fabrics will feel wetter when rinsed with cold water.
Redistribute load in washer and run through Drain & Spin
cycle.
Check fabric softener package for instructions and follow
directions for using dispenser.
Pretreat stain and rewash.
Sort whites or lightly colored items from dark colors
Be sure to follow detergent manufacturer's directions.
Use a water conditioner like Calgon brand or install
a water softener.
Make sure water heater is delivering water at 120°F–140°F
(48°C– 60°C).
Select load size to match clothes load.
Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
If you do not dry your clothes with a clothes dryer, your
clothes may retain more lint.
Separate lint producers from lint collectors.
Wash small loads for a shorter time than larger loads
clothes.
Try a liquid detergent.
Use warmer water temperature.
Load clothes no higher than the top row of holes in the washer
basket.
Check fabric softener package for instructions and follow
directions for using dispenser.
While this is not caused by the washer, you can slow the pilling
process by washing garments inside out.
Fasten snaps, hooks, buttons and zippers.
Remove loose items like pins, objects in pockets and sharp
buttons.
Turn knits (which snag easily) inside out.
Check bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow clothes to
come in contact with undiluted bleach.
Rinse items that may have chemicals on them before washing.
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