Publicidad
Idiomas disponibles
Idiomas disponibles
13 TROUBLESHOOTING
Problem
The machine does not switch on.
The machine turns o while
brewing co ee or dispensing hot
water.
The pump is very noisy.
No co ee is brewed after pressing
the brew button (18).
Co ee is too cold.
The milk does not froth.
It is not possible to prepare a cap-
puccino.
The co ee is brewed too fast,
crema does not form.
Co ee does not come out or drips
only.
Co ee ows out of the rim.
Please contact an authorised service centre for any problems not covered in the above table or when the suggested
solutions do not solve the problem.
Possible Causes
The machine is not connected to the elec-
tric network.
Energy saving mode is on.
No water in the tank.
Filter holder is clogged.
The "co ee ready" indicator light (19) was
o when the button was pressed (18).
The lter holder is not inserted for pre-
heating (Chapter 5).
The cups are cold.
The milk is not suitable: powdered milk,
low-fat milk.
The steam wand is dirty.
There is no more steam in the boiler.
There is too little co ee in the lter holder. Add co ee (Chapter 5).
The grind is too coarse.
Co ee is old or not suitable.
No water.
The grind is too ne.
Co ee tamped in the lter holder.
There is too much co ee in the lter holder.
Knob (3) is open.
The machine has limescale build-up.
The lter in the lter holder is clogged.
The lter holder is not correctly inserted in
the brew unit.
The upper rim of the lter holder is dirty.
There is too much co ee in the lter holder.
Solution
Connect the machine to the electric network.
Press the ON/OFF button (16) to turn on the
machine and restart brewing.
Fill the water tank and prime the circuit again
(section 4.5).
Press the brew button (18) again. Turn the
machine o and let it cool down (approx. 1
hour). Then remove and wash the lter holder
thoroughly. If the problem persists, contact the
service centre.
Wait until the "co ee ready" indicator light (19)
turns on.
Preheat the lter holder.
Preheat the cups with hot water.
Use whole milk.
Clean the steam wand as described in Chapter
10.
Prime the circuit (Section 4.5) and repeat the
steps described in Chapter 8.
Use a di erent blend (Chapter 6).
Use a di erent blend (Chapter 6).
Fill the water tank and prime the circuit again
(section 4.5).
Use a di erent blend (Chapter 6).
Shake the ground co ee.
Reduce the quantity of co ee in the lter
holder.
Close the knob (3).
Descale the machine (Chapter 11).
Clean the lter (Chapter 10).
The lter holder shall be perpendicular to the
machine or slightly shifted rightwards (Chapter
5).
Clean the rim of the lter holder.
Reduce the quantity of co ee using the meas-
uring scoop.
• 31 •
Publicidad
