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Details for After-Sales Service
If a repair is necessary, please contact the service hotline
directly with an explanation of the defect. Before you do
that, write down the article number from the rating label
on the appliance (see figure), since this is needed for the
smooth processing of your request.
Malfunction Removal
Subsequently, there is a table with possible malfunctions and recovery methods. Check if the
recovery methods can repair the malfunctions. If this is not the case, then the appliance has to
be disconnected from the mains supply, and the after-sales service has to be contacted.
Fault
The appliance is not
working.
The noises are too
loud (if the normal
operation noises
change).
Appliance specification sheet
Model identifier
Type of refrigerating appliance:
Low-noise appliance:
Wine storage appliance:
Overall dimensions (H ×W ×D in mm)
Total volume (in l)
EEI
Energy efficiency class
Annual energy consumption (in kWh/a)*
Airborne acoustical noise emission class
Airborne acoustical noise emissions (in dB[A] re 1pW)
Climate class
Ambient temperature (in °C)
Storage time in case of power failure (in h)
Weight (in kg)
Winter setting
Compartment Parameters:
Type
Volume (in l)
Fresh food
4-star freezer
compartment
Light source parameters:
Type of light source
Energy efficiency class
Electric data
*) The actual consumption depends on the use and the location of the appliance.
Possible reason and rectification
• Power cut.
• The main fuse has dropped out.
• The fuse in the wall socket is not working. Check this by plugging
another appliance into the same point.
• Does the device have a solid stand?
• Does the running cooling unit set adjoining furniture or objects into
vibration?
• Do objects positioned on the top of the appliance vibrate?
No
No
Recommended
temperature (in°C)
181
4
63
-18
RKG 8920 / 8922 / 8923 / 8925
Design type:
Other refrigerating appliance:
1810 × 550 × 575
Freezing capacity
(kg/24h)
-
4
- 24 -
Free-standing
Yes
244
100
E
202
C
40
N-ST
16 – 38
8
53
No
Defrosting type
Fast freezing
A=auto
M = manual
M
M
LED
-
See rating label
facility
-
-
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