Message
What it means
This error message may
appear when the wrong
blood glucose test
strip is used instead of
GLUCOCARD Shine Blood
Glucose Test Strip.
There is a problem with
the meter.
There is a problem
with Bluetooth®
communication
An electronic error
occurred during the test.
NOTE
If the error messages persist, contact ARKRAY Technical
Customer Service: 800.566.8558, 24 hours a day, 7 days
a week.
What to do
Repeat the test with a
GLUCOCARD Shine Blood
Glucose Test Strip.
Do not use the meter.
Contact ARKRAY
Technical Customer
Service: 800.566.8558,
24 hours a day, 7 days
a week.
Contact ARKRAY
Technical Customer
Service: 800.566.8558,
24 hours a day, 7 days
a week.
Repeat the test with
a new test strip. If the
error message persists,
contact ARKRAY Technical
Customer Service:
800.566.8558, 24 hours
a day, 7 days a week.
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