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Idiomas disponibles
Service
Guarantee
Dear Customer,
This product is provided with a 3 year
guarantee from the date of purchase.
In case of defects, you have statutory
rights against the seller of the product.
These statutory rights are not restricted by
our guarantee presented below.
Terms of Guarantee
The guarantee period begins on the date
of purchase. Please retain the original re-
ceipt. This document is required as proof
of purchase.
If a material or manufacturing defect oc-
curs within three years of the date of pur-
chase of this product, we will repair or
replace – at our choice – the product
for you free of charge. This guarantee re-
quires the defective product and proof of
purchase to be presented within the three-
year period with a brief written description
of what constitutes the defect and when it
occurred.
If the defect is covered by our guaran-
tee, you will receive either the repaired
product or a new product. No new guar-
antee period begins on repair or replace-
ment of the product.
Guarantee Period and Statutory
Claims for Defects
The guarantee period is not extended by
the guarantee service. This also applies
for replaced or repaired parts. Any dam-
ages and defects already present at the
time of purchase must be reported imme-
diately after unpacking. Repairs arising
after expiry of the guarantee period are
chargeable.
Guarantee Cover
The product has been carefully produced
in accordance with strict quality guidelines
and conscientiously checked prior to deliv-
ery.
The guarantee applies for all material and
manufacturing defects. This guarantee
does not extend to cover product parts
that are subject to normal wear and may
therefore be considered as wearing parts
(e.g. Safety cutter bar) or to cover dam-
age to breakable parts.
This guarantee shall be invalid if the
product has been damaged, used incor-
rectly or not maintained. Neither does
it extend to damage resulting from wa-
ter, frost, lightning and fire or improp-
er transport. Precise adherence to all of
the instructions specified in the operat-
ing manual is required for proper use
of the product. Intended uses and ac-
tions against which the operating manu-
al advises or warns must be categorically
avoided.
The product is designed only for private
and not commercial use. The guarantee
will be invalidated in case of misuse or im-
proper handling, use of force, or interven-
tions not undertaken by our authorised ser-
vice branch.
Processing in Case of Guarantee
To ensure efficient handling of your query,
please follow the directions below:
• Please have the receipt and identific-
ation number (IAN 436115_2304)
ready as proof of purchase for all en-
quiries.
• Please find the item number on the rat-
ing plate.
• Should functional errors or other de-
fects occur, please initially contact the
service department specified below by
telephone or by e-mail. You will
then receive further information on the
processing of your complaint.
• After consultation with our customer
service, a product recorded as defect-
GB
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