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– Further supplementary take-back conditions of the
manufacturers and distributors can be obtained
from the respective customer service.
• If the manufacturer delivers a new electrical appliance
to a private household, the manufacturer can arrange
for the free collection of the old electrical appliance
upon request from the end user. Please contact the
manufacturer's customer service for this.
• These statements only apply to devices installed and
sold in the countries of the European Union and which
are subject to the European Directive 2012/19/EU. In
countries outside the European Union, different regu-
lations may apply to the disposal of waste electrical
and electronic equipment.
Notes on lithium-ion batteries
Remove the battery before disposing of the de-
vice!
15 Troubleshooting
Fault
The product cannot be
started.
Product works with inter-
ruptions.
Cutter bar becomes hot.
16 Warranty conditions -
Scheppach 20V IXES series
Revision date 25/04/2024
Dear customer,
our products are subject to strict quality checks. However,
if a product does not function perfectly, we deeply regret
this and ask that you contact our customer service at the
address specified below. We will also be glad to assist
you by telephone via the service number. The following
information is intended to help you to process and settle
your claim without any problems.
For the assertion of warranty claims, the following ap-
plies:
1. The warranty conditions govern our additional man-
ufacturer warranty services for purchasers (private
end consumers) of new products. The statutory war-
ranty claims are not affected by this warranty. This is
the responsibility of the dealer who you purchased the
product from.
26 | GB
Possible cause
The battery power is too weak.
The battery is not properly inserted.
On/off switch is defective.
The engine is defective.
Internal loose contact.
On/off switch defective.
Cutter bar blunt.
Too much friction due to lack of lubrication. Oil the cutter bar.
Dirty cutter bar.
Poor cutting technique.
Cutter bar blunt.
Cutter bar has nicks.
Too much friction due to lack of lubrication. Oil the cutter bar.
www.scheppach.com
• Do not dispose of the battery in household waste, in a
fire (risk of explosion) or in water. Damaged batteries
can harm the environment and your health if toxic va-
pours or liquids escape.
• Defective or used batteries must be recycled in accor-
dance with Directive 2006/66/EC.
• Hand in the device and the battery charger at a recy-
cling centre. The plastic and metal parts used can be
separated by type and thus recycled.
• Dispose of batteries when discharged. We recom-
mend covering the poles with an adhesive strip to pro-
tect against a short circuit. Do not open the battery.
• Dispose of batteries according to local regulations.
Return batteries to a used battery collection point
where they can be recycled in an environmentally
friendly manner. Ask your local waste disposal com-
pany about this.
Remedy
Charge the battery.
Push the battery into the battery mount. The
battery clicks into place audibly.
Please contact our service department.
Please contact our service department.
Check cutter bar, sharpen or contact our service
department.
Clean the cutter bar.
Observe the working instructions.
Check cutter bar, sharpen or contact our service
department.
2. The manufacturer's warranty only covers defects in
a new product purchased by you that are due to a ma-
terial or manufacturing defect. If material or manufac-
turing defects occur during the warranty period, the
manufacturer as guarantor shall provide one of the fol-
lowing services of its choice under this warranty:
– Free repair of the goods
– Free replacement of the goods with an item of
equal value (if necessary also replacement with a
successor model if the original goods are no lon-
ger available).
Replaced products or parts shall become our proper-
ty. Please note that our products were not designed
for commercial, trade or professional use. A warranty
claim is therefore not valid if the product has been
used in commercial, trade or industrial operations
within the warranty period or has been subjected to
equivalent stress.
3. The following are excluded from our warranty ser-
vices:
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