MAINTENANCE
Troubleshooting
Troubleshooting
Problem
Pump does not
deliver water or
The pump is not full of water
pressure
The motor is not up to speed
The impeller or injector nozzle is par-
Low Pressure
tially plugged
Air is leaking into the suction line
Water level is deeper than 25 feet
Pipe too long from the water to the
pump
Low Capacity
Plugged impeller or injector nozzle
The pipe from the pump to the water
is partially plugged
Improper voltage or wiring connec-
tions
Motor overheats
Improper ventilation for the motor
Leaks in piping or valves
Loss of pressure
Gas in water
when no water is
Water level drops below the end of
used
the pipe
Open switches, blown fuses or loose
connections
Motor will not start
Improper connections to motor
Air leads in pipe
Air logging (exces-
Gas in water
sive air in pipe)
Water drops below the end of the
pipe
Water level is below 25 feet.
Gravelly noises
Suction pipe is too small or length of
inside pump (cavi-
pipe is too long
tation)
End of suction pipe is in mud or sand Raise end of suction pipe or clean out well.
For technical assistance, parts, or repair, please contact:
800.348.2420 | franklinwater.com
106537101 Rev. 006 08/24
Probable Causes
Corrective Action
Stop the pump, fill it with water, check all pipe connec-
tions to make sure there are no air leaks and try again.
Check for proper voltage and tight wiring connections.
Check impeller and nozzle for rocks or debris. Refer to dis-
assembly instruction for getting to impeller.
Check suction line connections.
Pump can't pump below 25 feet. Call your Franklin Electric
dealer.
Use a larger diameter pipe.
Check impeller and nozzle. Refer to
page 8
Check pipe.
Check to see if your voltage is the same as indicated on
the motor name on data plate. Be sure all wiring connec-
tions are tight.
Check to see if motor is clean and properly vented.
Check connections.
Call your Franklin Electric dealer.
Pump is out-producing the well. Close down control valve
gradually until pump starts operating properly.
Check switches, fuses and connection.
Make sure connections are tight.
Check connections.
Call your Franklin Electric dealer.
Pump is out-producing well. Tighten down control valve
gradually until pump starts operating properly.
Call your Franklin Electric dealer.
Use a larger diameter pipe.
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"Disassembly" on