12. Troubleshooting
Problem
The device does not charge.
The device will not switch on.
The device does not cleanse as
well as it did to begin with.
If you cannot find a solution to your problem here, contact our Customer Services.
13. Technical data
Supply
Input:
Output:
Dimensions
Weight
Battery:
Capacity
nominal voltage
type designation
14. Warranty / service
Beurer GmbH, Söflinger Straße 218, 89077 Ulm, Germany (hereinafter referred to as "Beurer") provides a warranty for
this product, subject to the requirements below and to the extent described as follows.
The warranty conditions below shall not affect the seller's statutory warranty obligations which ensue from the
sales agreement with the buyer.
The warranty shall apply without prejudice to any mandatory statutory provisions on liability.
Beurer guarantees the perfect functionality and completeness of this product.
The worldwide warranty period is 3 years, commencing from the purchase of the new, unused product from the seller.
The warranty only applies to products purchased by the buyer as a consumer and used exclusively for personal pur-
poses in the context of domestic use.
German law shall apply.
During the warranty period, should this product prove to be incomplete or defective in functionality in accordance with
the following provisions, Beurer shall carry out a repair or a replacement delivery free of charge, in accordance with
these warranty conditions.
If the buyer wishes to make a warranty claim, they should approach their local retailer in the first instance: see
the attached "International Service" list of service addresses.
The buyer will then receive further information about the processing of the warranty claim, e.g. where they can send
the product and what documentation is required.
A warranty claim shall only be considered if the buyer can provide Beurer, or an authorised Beurer partner, with
– a copy of the invoice/purchase receipt, and
– the original product.
The following are explicitly excluded from this warranty:
Ensure that the charger is connected to a functioning socket and that the device is
correctly positioned on the charger. If you have connected everything correctly and
the device still fails to charge, contact Customer Services.
When switching on, ensure that you press the ON/OFF button with sufficient force
and hold the button down for a sufficient amount of time. Charge the device as de-
scribed in these instructions for use. If it is still not possible to switch on the device,
contact Customer Services.
The brush is worn. Replace the brush. If you do not have any replacement brushes,
they can be reordered (see "11. Replacement parts and wearing parts").
100-240 V~; 50/60 Hz; 0.2 A
5 V
1000 mA
20 x 4.5 x 4.5 cm
approx. 120 g
750 mAh
3.7 V
Li-Ion
16
Solution