Error Code 1; Unit Senses Fl Ame When Gas Mode Is Not Selected; Troubleshooting Symptom Chart; Error Code Tests - Norcold N3104 Serie Manual De Servicio

Control Panel Error Codes
# Problem
Lights
7 Unit in Manual DC ■ Bad DC input source
mode - "no engine
■ Bad power control board
running" displayed
8 AC heating element ■ Bad AC input source
failure
■ DC heater failure
■ Bad fuse
■ Bad power control board
9 AC heater is On - ■ Bad power control board
should be Off
10 AC supply is out of ■ Bad AC input source
range
■ Bad power control board
(108-132 VAC)
11 No energy source in ■ No power source is
Auto mode
■ Bad power control board
12 Power control board ■ Bad communication cable
and LCD display
■ Bad power control board
loose communication
13 Thermistor failure; ■ Bad thermistor
unit is being con-
■ Bad thermistor cable
trolled by backup
operating system
■ Bad power control board
(BOS)
18 Unit not able to start ■ Bad DC input source
■ Bad power control board

Error Code 1

Unit senses
fl ame when
gas mode is
not selected
Possible Cause Take Action
Run Error
Code 7 Test
and/or LCD display
Run Error
Code 8 Test
and/or LCD display
Run Error
and/or LCD display Code 9 Test
Run Error
Code 10
Test
and/or LCD display
Run Error
available Code 11 Test
and/or LCD display
Run Error
Code 12
Test
and/or LCD display
Run Error
Code 13
Test
and/or LCD display
Run Error
Code 18
Test
and/or LCD display
START
Turn unit off
No
Is DC voltage at gas
and on.
Problem solved?
Yes
Problem solved. Replace gas valve.

Troubleshooting Symptom Chart

Problem Possible Cause
Does not cool ■ Bad DC input source
properly in DC
■ Bad DC heater
mode; no error
code display
■ Bad power control
board and/or LCD
control board
Does not cool ■ Bad AC input source
properly in AC
■ Bad AC heater
mode; no error
code display
■ Bad power control
board and/or LCD
control board
Does not cool ■ Dirty burner orifice
properly in gas
■ Bad thermistor
mode; no error
code display
■ Bad flue tube
Unit gets too ■ Bad thermistor
cold position
■ Faulty thermostat
■ Faulty Control
Module.
Unit builds frost ■ Needs to be
inside defrosted
■ Door not closed
■ Damaged door
gasket/seal
:
Fig. 9 Troubleshooting Sympton Chart

Error Code Tests

NOTICE
Yes
Replace power
valve solenoid? control board.
No
Is unit production
date prior to Jan. 4,
Repair is complete.
9
Take Action
Perform Test A
Perform Test B
Perform Test C
Perform Test D
Perform Test E
Be sure you have followed the "Diag-
nostic Pre-Checks" before continuing.
Once the problem is corrected, you
MUST power the refrigerator off and
on to clear the fault code display.
Yes
Yes
Replace LCD display.
2013?
No
N3104, N3141, N3150 Models