Troubleshooting
Troubleshooting
Solution:
If the "WAN" light is blinking and the "Connected" light is solid,
but you are unable to access the Internet, there may be third-party
firewall software installed on the computer attempting to access the
Internet. Examples of third-party firewall software are ZoneAlarm,
BlackICE PC Protection, McAfee Personal Firewall, and Norton
Personal Firewall.
If you do have firewall software installed on your computer, please
make sure that you properly configure it. You can determine if the
firewall software is preventing Internet access by temporarily turning
it off. If, while the firewall is disabled and Internet access works
properly, you will need to change the firewall settings to function
properly when it is turned on.
Please refer to the instructions provided by the publisher of your
firewall software for instructions on configuring the firewall to allow
Internet access.
If you are still unable to access the Internet after disabling any
firewall software, please contact Belkin Technical Support.
Problem:
I can't connect to the Internet wirelessly.
Solution:
If you are unable to connect to the Internet from a wireless
computer, please do the following:
1.
Look at the lights on your Router. Your Belkin Router's lights
should be as follows:
•
The "Power" light should be on.
•
The "Connected" light should be on and not blinking.
•
The "WAN" light should be either on or blinking.
2.
Open your wireless utility software by clicking on the icon in the
system tray at the bottom, right-hand corner of the screen. If
you are also using a Belkin Wireless Card or Adapter with this
Router, the tray icon should look like this (the icon may be red or
green):
94
94