Troubleshooting
If you run into a W problems
using your
camcorder,
use the fbllowing
table to
troubleshoot
the problem.
If the problem
persists,
disconnect
the power
source
and
contact
your Sony dealer.
Notesbeforesendingyourcamcorder for repair
• 5_ur camcorder
maybe required to initialize
or change the current internal memory of your
camcorder, depending on the problem. In the
event of this, the data stored on the internal
memory will be deleted. Be sure to save the
data on the internal memory on other media
(backup) befbre sending your camcorder tbr
repair. \Ve will not compensate
you tbr any loss
of internal memory data.
• During repair, we may check a minimum
amount of data stored on the internal memory
in order to investigate the problem. However,
your So W dealer will neither copy nor retain
your data.
• See the "Handycam
Handbook"
(p. 44) for
details on the symptoms
of your camcorder,
and "PMB Guide" (p. 28) on connecting
your
camcorder
to a computer.
The power
does not turn on.
• Attach a charged battery pack to the
camcorder
(p. 12).
• Connect the plug of the AC Adaptor to the
wall outlet (wall socket) (p. 12).
The camcorder
does not operate
even
when the power
is set to on.
• It takes a few seconds for your camcorder
to
be ready to shoot atXer the power is turned on.
This is not a malfunction.
• Disconnect
the AC Adaptor from the wall
outlet (wall socket) or remove the battery
pack, then reconnect
it after about 1 minute.
If your camcorder
still does not work, press
RESET (p. 53) using a pointed object. (If you
press RESET, all settings, including
the clock
setting, are reset.)
Your camcorder
gets
warm.
• 52mr camcorder
may become warm during
operation.
This is not a malfunction.
The power
abruptly
turns
off.
• Use the AC Adaptor (p. 13).
• Turn on the power again.
• Charge the battery pack (p. 12).
Pressing
START/STOP or PHOTO does not
record images.
• Press MODE to turn on the _
(Movie) or
I_ (Photo) lamp.
• "*2mr camcorder
is recording the image you
haste just shot on the recording
media. You
cannot make any new recordings
during this
period.
• The recording media is tElL Delete
unnecessary
images (p. 36).
• The total number
of movie scenes or photos
has exceeded the recordable
capacity of your
camcorder. Delete unnecessary
images (p. 36).
"PMB"cannot
be installed.
• Check the computer
environment
or
installation
procedure required
to install
"PMB" (p. 24).
"PMB" does not work
correctly.
• Quit "PMB" and restart }Tourcomputer.
The camcorder
is not recognized
by the
computer,
o
• Disconnect
devices from the USB jack of the
5.
computer
other than the keyboard,
mouse,
and your camcorder.
• Disconnect
the USB cable from the computer
_.
and your camcorder,
and restart the computer,
then connect
the computer
and your
camcorder
again in the proper order.
_5