No sound.
Picture is too dark, too
light or tinted.
Picture is not clear.
Symptoms
Wrong functions or short
range.
Symptoms
Television seems 'dead'
- no lights come on and
nothing works.
Does not respond to
remote or local controls.
"Stuck" on stand-by.
Does not respond to
certain controls on the TV
or remote control.
The volume is set to minimum.
The mute is switched on.
Make sure the headphones are not
connected.
Wrong colour adjustment in menu.
Wrong brightness adjustment in menu.
Antenna cable is not correctly
connected.
Remote
Possible causes
Batteries exhausted.
Obstacle in the way.
Dirty remote control sensor on TV.
Power
Possible causes
Mains supply missing.
Main power switch is off.
Blown fuse or circuit breaker.
Micro-controller confused by electrical
disturbance.
Channel, installation, child or keyboard
lock is switched on (if fitted).
EN 18
Troubleshooting and Help Line
Turn the volume up.
Press the mute button to release 'mute'.
Disconnect headphones.
Adjust saturation in menu.
Adjust brightness in menu.
Connect antenna cable properly.
What to do
Insert new batteries.
Remove any objects and aim from straight
in front of the remote sensor with a clear line
of sight.
Try to clean the remote control sensor lens
on the TV with a soft cloth.
What to do
Check the power switches on the television
and at the power outlet. Check power is
present at the outlet.
Check the fuse or circuit breaker at your
main fuse box. Look for a possible cause of
failure before you replace or re-set it.
Switch off main power and wait five
minutes before trying again. (Leave the TV
unplugged and call a service engineer if this
does not work.)
Please see relevant section of user
instruction.