Customer Support Information
Contact us for information on the provided software
Use of this software is authorized according to the terms of the software license.
JVC
When contacting the nearest JVC offi ce or agency in your country (refer to the JVC Worldwide
Service Network at http://www.jvc-victor.co.jp/english/worldmap/index-e.html) about this
software, please have the following information ready.
•
Product Name
•
Model
•
Problem
•
Error Message
Please note that it may take some time to respond to your questions, depending on their subject
matter.
JVC cannot answer questions regarding basic operation of your PC, or questions regarding
specifi cations or performance of the OS, other applications or drivers.
CyberLink
Telephone/fax support
Location
Germany
Taiwan
Japan
Paid voice support
Location
Language
U.S.A.
Support web/e-mail
Language
English
German / French /
Spanish / Italian
Japanese
36
Language
English / German /
French / Spanish /
Italian
Mandarin
Japanese
Lines are open
(Mon. to Fri.)
1:00 pm to 10:00 pm
English
http://www.cyberlink.com/english/cs/support/new_site/support_
•
PC
Manufacturer
Model (Desktop/Laptop)
CPU
OS
Memory (MB)
Available Hard Disk Space (GB)
Offi ce hours
(Mon. to Fri.)
9:00 am to
5:00 pm
9:00 am to
6:00 pm
10:00 am to
5:00 pm
http://www.cyberlink.com/english/cs/support/
CST
URL/e-mail address
goCyberlink@aixtema.de
http://jp.cyberlink.com/support/
Phone #
+49-700-462-92375 +49-241-70525-25
+886-2-8667-1298
ext. 333
+81-3-3516-9555
URL
new_site/voice_support.jsp
index.html
Fax #
+886-2-8667-1300
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