Service Instructions; Troubleshooting - DeVilbiss Healthcare SmartLink DV5M Guía De Instrucciones

SERVicE iNStRuctioNS

The SmartLink Module does not require regular servicing.

tRouBlEShootiNg

Problem
Module is not
recognized when
connected to the
CPAP.
Card not
recognized when
inserted into the
module card slot.
Card error.
Settings error.
Setup required.
A-DV5M-1
Probable Cause
1. The CPAP is not
connected to a power
source.
2. Module is not fully
attached to the CPAP.
3. The CPAP or module is
faulty.
1. Card not oriented
properly.
2. Card not fully inserted in
the module card slot.
3. Module is not fully
attached to the CPAP.
1. Wrong card type.
2. Card removed during
data transfer.
3. Card corrupt or faulty.
1. Card removed during
data transfer.
2. Card corrupt or faulty.
1. Module not set up
properly.
Remedy
1. Connect the CPAP to an appropriate power source
and verify that the module is recognized.
2. Remove the module from the CPAP, and repeat the
steps in the "Connect to the CPAP" section.
3. Contact your equipment provider.
1. Refer to the symbol on the top of the module or
Figure 4 in this guide for proper card orientation.
2. Press the card fully into the card slot until the card
clicks into position.
3. Remove the module from the CPAP, realign the
primary data connector with the circular DIN
connector of CPAP, and press firmly until the module
is locked into position. Be sure there is not a gap
between the module and the CPAP.
1. Only use a card supplied by your provider. The card
must be an SD card with FAT16 format.
2. Card must not be removed during data transfer. Data
transfer interruption may corrupt the card and
prevent the card from working correctly. Reinsert
card and allow data transfer to continue until
completed.
3. Return card to provider for replacement.
1. Card must not be removed during data transfer. Data
transfer interruption may corrupt the card and
prevent the card from working correctly. Reinsert
card and allow data transfer to continue until
completed. If this error is not corrected, contact
provider for resolution.
2. Return card to provider for replacement. If this error
is not corrected, contact provider for resolution.
1. Notify provider of the situation and follow provider
instructions.
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