Troubleshooting - Becken BWM3215 Manual De Instrucciones

2.4. Troubleshooting

All repairs should be carried out by our authorized services. If your machine needs to be repaired or if you cannot solve
a malfunction using the following suggestions:
• Switch off the machine.
• Close the water faucet
FAILURE
Your machine does not start.
Your machine is not getting any water. The water faucet is closed.
Your machine does not drain.
The machine vibrates.
Excessive suds are formed in the
detergent drawer.
28
PROBABLE CAUSE
It is not switched on.
Blown fuses.
Power cut.
Start/Pause button not pressed.
"STOP" position on the cycle selector. Turn the selector to the required
The machine door is not properly
shut.
The inlet hose is twisted.
The inlet hose is blocked.
Clogged inlet valve filter.
The machine door is not properly
shut.
Drain hose blocked or twisted.
Pump filter clogged.
Items unevenly distributed in the
machine.
The feet on your machine are not
adjusted.
Transport bolts not removed.
Reduced quantity of laundry in
machine.
Your machine is overloaded with
laundry or the laundry is unevenly
distributed.
The machine is placed on a hard
surface.
Excess quantity of detergent.
Wrong detergent used.
PROBLEM SOLUTION
Switch it on.
Replace the fuses.
Check the electricity supply.
Press the Start/Pause button.
position.
Shut the door properly.
Open the faucet.
Check the inlet hose and remove any
kinks.
Clean the inlet hose filters.*
Clean the inlet hose filters.*
Shut the door properly.
Check the drain hose, then clean or
free it.
Clean the pump filter.*
Distribute the items evenly in your
machine.
Adjust the feet on your machine.**
Remove the transport bolts from
your machine.**
This will not prevent your machine
from running.
Do not overload the machine.
Distribute the laundry evenly in your
machine.
Avoid placing your machine on hard
surfaces.
Press the Start/Pause button. To
eliminate the formation of suds, mix
a spoonful of fabric softener with
a half-liter of water and pour the
mixture in the detergent drawer.
After 5-10 minutes, press the Start/
Pause button. On your next wash
operation, adjust the detergent dose
accordingly.
Only use detergent for washing
machines.