Common Problems - Hkoenig SWRC130 Manual De Usuario

COMMON PROBLEMS

No. Prompt Tone
Wheels off the
1
ground.
Dust box not
2
installed.
3 Battery failure.
Please check if
4 the wheel is
stuck.
Please check if
5 the front bumper
is stuck.
Robot connection
6
failed.
The battery is low,
7 please charge the
machine.
Please check
whether the side
8
brush is tangled
or jammed.
Please move the
machine to the
9
open area.
Cause of
Failure
Host
suspended.
Dust box
removed and
not installed.
Abnormal
battery
charging.
Wheel
jammed.
Front bumper
bracket stuck.
Machine
failed to
connect to
server.
Battery power
less than
20%.
Abnormal
side brush.
The machine
failed to get
out of trouble.
Solution
Please put the host back to
the ground and press the
cleaning key again.
Replace the dustbin to the
host and press the
cleaning button again.
Contact after-sales service
to test the battery.
Check whether the wheel
is entangled with foreign
objects and clean up the
entangled objects.
Check whether the front
bumper can be bounced
normally.
Check whether the
wireless network
connected during
distribution can connect to
the internet.
The host automatically
switches to recharging
mode.
Check whether the side
brush is twined by wire or
hair and clean up the wire
or hair.
Please move the host to an
empty place and press the
cleaning key again.