Troubleshooting
PROBLEM
Display time suddenly drops
or increases by several
minutes (select models)
Indicator lights flashing
Glasses are cloudy/spotted
Food soil remains on dishes
Items washed in the
dishwasher or the dishwasher
tub itself are stained/
discolored
*Brand names are trademarks of the respective manufacturer.
SOLUTION
• This is normal when the Normal Wash cycle is selected and the dishwasher decides
to skip or add a drain and refill.
• The countdown display (select models) flashes after a cycle is selected until the
START/Cancel pad is pressed.
• The countdown display (select models) and the delay indicator flash after a delay is
selected until the START/Cancel pad is pressed.
• All active display indicators flash if the door is opened during a running cycle or delay.
• The currently selected cycle flashes if an attempt is made to change the cycle after
cycle "lock-in".
• Select Extra Rinse (select models).
• Check water temperature. Incoming water should be 120° F (49° C).
• Always use a rinse aid.
• Confirm that the cloudiness is removable by soaking the item in white vinegar for
approximately 5 minutes. If removed, the problem is due to hard water. Adjust
detergent amount being used to match water hardness (pg. 4). Be sure detergent is
fresh, stored properly and is a high quality brand.
• If cloudiness is not removable, it is etching. This is an erosion of the surface of the
glassware and can be caused by water that is too hot, from using too much detergent
or by prewashing. Detergent needs food soil to act upon. If etching has occurred, the
glassware is permanently damaged. To prevent further etching, adjust the detergent
amount to match the water hardness, stop prewashing, and use water heating options
only when incoming water temperature is below 120° F (49° C).
• Check water temperature. Incoming water should be 120° F (49° C).
• Run hot water at the sink before starting the dishwasher.
• Check water hardness and adjust detergent amount accordingly (pg. 4).
• Use fresh detergent stored in a cool dry place.
• Select proper cycle for the soil level (pg. 5).
• Make sure the upper rack wash arm connector is correctly aligned in one of the water
inlet holes (pg. 3).
• Load items so they do not block the wash arms (pg. 2-3).
• Load the utensil basket with knife handles up and spoon and fork handles down.
• Do not place glasses over tines.
• Prior to loading, scrape off burnt on foods and wipe the starchy film from utensils used with
pasta, rice and oatmeal. These soils require more energy than the rest of the load to clean.
• Aluminum utensils or pans can leave marks when they rub against other items. Leave
a slight space between items.
• Iron deposits in the water can leave a yellow, brown or orange film on dishes or the
dishwasher tub. A rust filter may be needed. Check with a water treatment company.
• Separate silver or silver-plated silverware from stainless steel. These metals can be
damaged by contact with each other during washing.
• Color from tomato sauces may adhere to the interior parts of the dishwasher (pg. 7). If
light staining has occurred, leave the door open to oxidize the stain away. Use a
dishwasher detergent that contains chlorine to better fight staining.
• Certain dishwasher detergents may stain silver. Try another brand of detergent.
9
Cont.