PROPRIETARY AND CONFIDENTIAL DRAFT: octobre 11, 2012
In order to benefit from optimal and rapid service when calling Hill-Rom about your
Primo
, provide the serial number of the Primo
™
"Product identification labels" page 13).
In view of the specific conditions of use in domestic care environments, the
expected life time of the device, its parts and the accessories is 3 years.
Troubleshooting
The Primo
is designed to function automatically. Consequently, device
™
troubleshooting is limited to a few checks.
Always disconnect the device before troubleshooting.
In the event of a malfunction, check the following points:
• the electrical connection with the control unit;
• the power cord is not damaged;
• the pneumatic and electric connections between the mattress and the control
unit are OK;
• the CPR valve is properly closed;
• the mattress is not damaged (tears or cuts);
• the air filter is clean. Clean the air filter every 6 months.
• the fuse is OK.
Refer to the Primo
Cleaning and replacing the air filter
air filter
The reusable air filter can be washed with water and a cleaning agent.
Thoroughly wash and dry the air filter before putting it back in place.
The air filter can be ordered separatly. For more information, refer to the list of
spare parts of the Primo
170924(2) - EN - Primo
Service Manual for detailed troubleshooting instructions.
™
.
™
User Manual
™
about which you are calling (See
™
Page 31